Premier Accounts Manager - Enterprise

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Premier Accounts Manager – Enterprise to join our ever-evolving Greater Giving team and help shape the future of global commerce.

You will work closely with nonprofit leaders to plan, execute, and optimize fundraising initiatives—supporting everything from auctions and galas to broader donor engagement strategies—while identifying opportunities for long-term growth and success.

What you’ll own

• Strategic Enterprise Account Management: Serve as the primary point of contact for premier nonprofit clients
• Build strong relationships with executive leadership and fundraising teams
• Lead regular client meetings, account reviews, and strategic discussions
• Provide guidance on fundraising strategies, including events and donor engagement
• Help clients optimize platform usage and event execution
• Deliver insights and recommendations to improve fundraising performance

Customer Retention & Growth

• Drive client retention, renewals, and long-term partnerships
• Identify opportunities to expand services, events, and product adoption
• Monitor account health and proactively address risks

Cross-Functional Collaboration

• Partner with internal teams to deliver excellent client outcomes
• Advocate for client needs and coordinate resources to resolve issues
• Support Professional Event Services (PES), including pre-event planning
• Travel to and support 6–10 fundraising events annually

What you’ll bring

• 5+ years of experience in enterprise account management, customer success, SaaS, nonprofit partnerships, fundraising technology, or related fields
• Experience managing complex customer relationships with multiple stakeholders
• Proven ability to drive customer retention, renewals, and account growth
• Experience using CRM or customer management systems (e.g., Salesforce)

It’s a bonus if you have

• Experience working with nonprofits, associations, foundations, or mission-driven organizations
• Strong understanding of nonprofit fundraising and event-based models (e.g., auctions, galas, golf tournaments)
• Background in fundraising event management, donor engagement, auction technology, or advancement services
• Familiarity with live fundraising events and in-person event operation

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service.