At a Glance
- Tasks: Deliver exceptional guest experiences and manage store operations efficiently.
- Company: Join a Fortune 500 company with over 90 years of community commitment.
- Benefits: Competitive pay, health benefits, 401k match, and tuition reimbursement.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Be part of a team that values passion, growth, and community impact.
- Qualifications: Must be reliable, flexible, and able to perform basic computer functions.
The predicted salary is between 20000 - 25000 £ per year.
Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.
Job Description
- Greet guests and provide an enjoyable shopping experience for everyone.
- Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
- Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
- Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
- Replenish products and supplies ensuring in-stock conditions at all times.
- Communicate with store management regarding guest requests and vendor-related concerns.
- Check in external and internal vendors per established guidelines.
- Conduct gas tank inventory and merchandising projects assigned by management.
- Complete other tasks as assigned by management.
Additional Job Description
- Must be available to work flexible hours that may include days, nights, weekends, and/or holidays.
- Ability to perform basic computer functions.
- Must have reliable transportation.
- Ability to work in intermittent temperatures, i.e., outside, cooler, etc.
- Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Perform duties of the job in a timely manner.
- You have the ability to count, read and write accurately to complete required paperwork.
- Support GSA new hire employee's onboarding and training.
Pay Range
The pay range for this position is $16.05 - $19.26. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time.
Our Commitments to You
- We offer competitive salaries and opportunities for growth.
- Health & Wellness - Medical, Dental, Vision and Life Insurance. Along with additional wellness support.
- The Road Ahead – We offer 401k and a match component!
- Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
What to Expect From the Hiring Process
We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.
Guest Service Associate/Cashier in Oxford employer: Global Partners
At Global Partners, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises the well-being and growth of our employees. With competitive salaries, comprehensive health benefits, and robust professional development opportunities, including tuition reimbursement, we are committed to fostering a supportive environment where every team member can thrive. Located in a community-focused setting, our Guest Service Associates play a vital role in enhancing guest experiences while enjoying the benefits of working for a Fortune 500 company with over 90 years of dedication to sustainability and service.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Associate/Cashier in Oxford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Global Partners. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Global Partners before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Guest Service Associate/Cashier in Oxford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Global Partners:Your cover letter is your chance to shine! Tell us why you want to work at Global Partners specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Global Partners!
How to prepare for a job interview at Global Partners
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
