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For Companies At a Glance
- Tasks: Engage with customers via chat and upsell products while ensuring a top-notch experience.
- Company: Leading customer service company in Greater London with an inclusive culture.
- Benefits: Flexible schedule, career development opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your sales skills while helping customers.
- Qualifications: High school diploma and prior customer service experience required.
- Other info: Perfect for those looking to grow in a vibrant and inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer service company in Greater London is seeking a Live Chat Sales Representative. In this role, you will service and upsell products to customers through various chat platforms, ensuring a high-quality customer experience.
Ideal candidates will have:
- a high school diploma
- prior customer service experience
- strong organizational and multitasking skills
The position offers an inclusive culture and various career development opportunities.
Chat Sales Specialist — Flexible Schedule & Upsell in London employer: Global One
Contact Detail:
Global One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chat Sales Specialist — Flexible Schedule & Upsell in London
✨Tip Number 1
Make sure to brush up on your chat skills! Practise responding to common customer queries quickly and effectively. This will help you stand out during any live chat assessments.
✨Tip Number 2
Show off your upselling techniques! Think of creative ways to suggest additional products while chatting. We want to see how you can enhance the customer experience and boost sales at the same time.
✨Tip Number 3
Don’t forget to research the company! Knowing their products and values will not only impress us but also help you tailor your responses during the interview process.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Chat Sales Specialist — Flexible Schedule & Upsell in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Chat Sales Specialist role. Highlight your customer service experience and any relevant skills that match what we're looking for.
Show Off Your Communication Skills: Since this role involves chatting with customers, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Highlight Your Multitasking Abilities: We want to see how you handle multiple tasks at once. Share examples from your past experiences where you successfully juggled different responsibilities while maintaining a high-quality customer experience.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Global One
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products you'll be upselling. Research the company’s offerings and think about how they can benefit customers. This knowledge will help you answer questions confidently and demonstrate your ability to provide a high-quality customer experience.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer inquiries or resolved issues. Highlight your ability to multitask and stay organised, as these skills are crucial for a Chat Sales Specialist. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Practice Your Chat Communication Style
Since this role involves live chat, practice writing responses that are clear, concise, and friendly. You might even want to simulate a chat scenario with a friend. This will help you get comfortable with the tone and pace needed to engage customers effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
