At a Glance
- Tasks: Lead operations and product development for a cutting-edge programmatic audio platform.
- Company: Join Global, a leader in innovative audio advertising solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on operational excellence and customer experience.
- Why this job: Shape the future of programmatic audio and drive impactful innovations.
- Qualifications: Experience in programmatic advertising and strong analytical skills required.
The predicted salary is between 80000 - 100000 € per year.
Your role: The Head of DAX Programmatic Audio – Operations & Product will lead the operational delivery, platform development and strategic evolution of Global’s programmatic audio capabilities across DAX Audio. The role sits at the intersection of ad technology, product, operations and partner enablement, ensuring the DAX Audio programmatic platform is scalable, reliable and easy to transact with for DSPs, agencies and buyers. This includes supporting both Global-owned inventory and selected partner supply integrations.
Whilst not a direct commercial role, the position requires strong market awareness and understanding of DSP and customer needs to help shape platform priorities, improve operational workflows and support programmatic revenue growth. The role will work closely with Commercial Tech, Data, Supply, Finance, Delivery and Commercial teams across Global and international DAX markets.
As a Head of Operations & Product - DAX Programmatic Audio at Global, you will:
- Key Responsibilities:
- Operational Leadership 40%: Lead and improve operational workflows across campaign setup, delivery and optimisation for DAX Audio programmatic. Own end-to-end operational delivery, process ensuring scalability, efficiency and platform reliability. Act as the senior escalation point for operational and technical issues across internal teams, DSPs and external partners. Identify and resolve delivery friction points impacting campaign performance or customer experience.
- Shape Product & Platform Development 20%: Define and prioritise the DAX Audio programmatic roadmap in collaboration with Commercial Tech and DAX Audio leadership. Translate DSP, customer and operational feedback into platform enhancements and development priorities. Support the rollout of new programmatic audio products, capabilities and integrations. Ensure new functionality is supported by clear processes, documentation and user training. Drive improvements in DSP connectivity, transaction mechanics and operational efficiency.
- Shape DSP & Partner Management 40%: Maintain strong working relationships with DSPs and platform partners to support innovation, adoption and delivery optimisation. Support DSP onboarding, QA, troubleshooting and creative compliance. Monitor platform health and coordinate resolution of technical or delivery issues. Support the evolution of partner inventory integrations alongside Global-owned audio supply. Oversee financial reconciliation, spend tracking, billing and operational reporting across DSP and internal dashboards.
What You’ll Love About This Role
- Think Big: You’ll help shape the future direction of one of the UK’s leading programmatic audio platforms, influencing product strategy, DSP integrations and operational innovation across both Global-owned and partner inventory.
- Own It: You’ll have real ownership across platform operations, delivery and roadmap prioritisation — with the autonomy to identify opportunities, solve problems and drive improvements that directly impact customers and revenue.
- Keep it Simple: You’ll streamline workflows, improve operational efficiency and help simplify complex programmatic processes for internal teams, DSPs and customers alike.
- Better Together: You’ll work cross-functionally with Commercial Tech, Product, Operations, Sales, DSPs and external partners, building strong relationships to deliver scalable solutions and a best-in-class customer experience.
What Success Looks Like:
- Delivered operational stability and scalability across DAX Audio programmatic campaigns.
- Reduced delivery friction points and improved DSP/platform efficiency.
- Built strong relationships across DSPs, commercial, operational and technical teams.
- Established clear workflows, documentation and operational best practices.
- Defined roadmap priorities aligned with platform growth and customer needs.
- Improved issue resolution and feedback processes across teams.
- Successfully supported onboarding and management of owned-and-operated and partner audio inventory.
What You’ll Need:
- Strong experience in programmatic advertising and ad tech ecosystems with specialist knowledge of digital Audio preferable.
- Deep understanding of DSPs, SSPs, programmatic workflows and digital advertising infrastructure.
- Experience leading platform operations, product operations or operational strategy in a fast-paced environment.
- Strong analytical and problem-solving skills with the ability to manage complex operational and technical challenges.
- Commercial awareness, including financial reconciliation, reporting and platform governance.
- Ability to balance strategic thinking with hands-on operational execution.
- Strong communication and stakeholder management skills across technical and commercial teams.
Head of Operations & Product - DAX Programmatic Audio in London employer: Global Media Group
At Global, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Head of Operations & Product for DAX Programmatic Audio, you will enjoy unparalleled opportunities for professional growth while working at the forefront of ad technology in a vibrant industry. Our commitment to employee development, coupled with a supportive environment that values creativity and teamwork, makes Global a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations & Product - DAX Programmatic Audio in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in programmatic audio or related fields. Attend events, webinars, and meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies that highlight your experience in operational leadership and product development. This will help you stand out when discussing your fit for the Head of Operations & Product role.
✨Tip Number 3
Prepare for interviews by understanding the latest trends in programmatic advertising and DSPs. Be ready to discuss how you can improve operational workflows and drive efficiencies in the DAX Audio platform.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Operations & Product - DAX Programmatic Audio in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Operations & Product role. Highlight your experience in programmatic advertising and ad tech, focusing on relevant achievements that showcase your operational leadership and product development skills.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for programmatic audio and how your background aligns with our mission at Global. Don’t forget to mention specific examples of how you've improved operational workflows or driven product enhancements.
Showcase Your Analytical Skills:Since this role requires strong analytical and problem-solving skills, make sure to include examples of how you've tackled complex challenges in previous positions. We want to see how you’ve used data to drive decisions and improve processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Global Media Group
✨Know Your Programmatic Stuff
Make sure you brush up on your knowledge of programmatic advertising and the ad tech ecosystem. Understand DSPs, SSPs, and how they interact within digital audio. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also ready to lead operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led operational workflows or product strategies in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to manage teams and drive improvements effectively.
✨Be Ready to Discuss Relationships
Since this role involves working closely with DSPs and partners, be prepared to talk about how you've built and maintained strong relationships in previous roles. Highlight any experiences where collaboration led to successful outcomes, as this will be key for the position.
✨Think Big and Simplify
During the interview, share your vision for the future of programmatic audio and how you would simplify complex processes. Discuss any innovative ideas you have for improving operational efficiency and enhancing customer experience, as this aligns perfectly with what they're looking for.
