At a Glance
- Tasks: Manage customer accounts, secure payments, and resolve overdue debts.
- Company: Global, a forward-thinking company focused on effective collections.
- Benefits: Gain valuable experience in finance, with opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and efficiency.
- Why this job: Make a real impact by improving cash flow and customer relationships.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Accepting applications until: 9 October 2026
Your Role: Credit Analyst
Location: Reading
As a Credit Analyst at Global, you will manage a portfolio of customers, proactively securing timely payments and resolving overdue debt. Reporting to the Credit & Risk Manager, you will help improve collections performance, minimise aged debt and protect cash flow through strong account management, effective use of automation and collaborative working.
As a Credit Analyst at Global, you will:
- Debt Collection & Account Management: Proactively manage a portfolio of national or regional customer accounts, chasing payments, reducing overdue balances and resolving payment issues. Build professional customer relationships while taking appropriate action to minimise aged debt.
- Automation & Workflow Management: Use automation platforms and finance systems to manage collection activity, monitor outstanding balances and maintain accurate account records. Identify opportunities to make processes simpler, more efficient and effective.
- Stakeholder Collaboration & Reporting: Work closely with Sales, Finance and Collections colleagues to resolve disputes and remove barriers to payment. Provide clear, regular updates on collection activity, risks and performance.
What You’ll Love About This Role
- Think Big: Help shape more effective collections activity by identifying recurring issues and opportunities to improve ways of working.
- Own It: Take responsibility for your portfolio, follow actions through and make a measurable contribution to cash collection.
- Keep it Simple: Use clear communication, sound judgement and efficient processes to resolve payment issues promptly.
- Better Together: Partner with colleagues across the business to resolve queries, manage risk and deliver positive outcomes for Global and its customers.
What Success Looks Like
- Built a clear understanding of your customer portfolio, payment terms and collection priorities.
- Developed effective relationships with customers and key internal stakeholders.
- Managed collection activity consistently, maintaining accurate records and timely follow-up.
- Contributed to reducing overdue debt and resolving payment queries efficiently.
- Become confident using the relevant finance systems and automation tools.
- Identified practical opportunities to improve collection processes or customer outcomes.
What You’ll Need
- Credit control experience: A proven track record of managing collections activity and helping to reduce overdue debt.
- Communication skills: The ability to communicate clearly, professionally and confidently with customers and internal stakeholders, including in challenging conversations.
- Attention to detail: A careful and accurate approach to account management, reporting and collections processes.
- Problem-solving mindset: The ability to identify practical solutions to payment challenges, apply sound judgement and escalate risks when appropriate.
- Digital confidence: Comfortable using finance systems and automation tools to manage workflows and collections activity.
- Organisation and resilience: Able to prioritise effectively, remain professional under pressure and focus on actions that will have the greatest impact.
- Collaborative approach: A team player who works constructively with Sales, Finance and Collections colleagues.
Credit Analyst (9-Month FTC) employer: Global Media Group
At Global, we pride ourselves on being an exceptional employer that fosters a vibrant and collaborative work culture. As a Digital Business Development Manager, you will benefit from extensive professional growth opportunities, a supportive team environment, and the chance to make a significant impact in the dynamic digital audio market. Our commitment to innovation and employee development ensures that you will thrive in your role while enjoying the unique advantages of working in a fast-paced, creative industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Analyst (9-Month FTC)
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Global Media Group.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Global Media Group might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Analyst (9-Month FTC)
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Global Media Group will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Global Media Group. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Global Media Group confidence in your short-term commitment to the role.
How to prepare for a job interview at Global Media Group
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Global Media Group.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Global Media Group that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
