At a Glance
- Tasks: Build and maintain strong client relationships while solving problems and providing top-notch service.
- Company: Join a market leader known for innovation and a supportive work culture.
- Benefits: Earn £21,000-£23,000 plus bonuses, with opportunities for travel and career growth.
- Other info: Enjoy constant training and clear paths for progression to Account Manager or Team Leader.
- Why this job: Make a real impact by helping clients and developing your skills in a dynamic environment.
- Qualifications: Experience in customer service, strong communication skills, and a knack for problem-solving.
The predicted salary is between 21000 - 23000 € per year.
Due to continuing expansion, we are looking to recruit a number of experienced customer service focused professionals. This role involves maintaining and developing existing client relationships. Fantastic career progression, with the potential to work and travel overseas. The company are market leaders in their sector, renowned for their innovative nature. The company boasts an impressive product portfolio allowing a creative individual to flourish.
What you will need:
- Previous experience working in a customer service environment
- Strong communication skills
- Experience working towards monthly targets
- Ability to cross sell and upsell
- Strong ability to overcome objections
- You must be a great problem solver
- Excellent communication skills - written and verbal
- Ability to manage your own workload
- Strong customer focus
Requirements:
- Responsible for a base of customers, retaining their business and improving customer loyalty by understanding their needs
- Responsible for fault diagnosis, follow up and resolution
- Use company reporting mechanisms to highlight and identify potential customer issues
- Serve as a key ambassador and spokesperson for The Directory Guys in building the brand
- Become a product expert to understand and advise best solutions for customers
- Handling incoming customer queries and keeping your customer base updated in a timely fashion
On Offer:
- £21,000-£23,000 + Bonus
- Opportunities for travel and work abroad
- Defined targets for career progression
- Constant training and development
- Account Manager and Team Leader roles available
- Salary £21,000.00-£23,000.00 per year
- Benefits Company pension
- Schedule Monday to Friday
- Supplemental pay types Bonus scheme Performance bonus
ACCOUNT MANAGER employer: Global Marketing Group
As a leading market player, we pride ourselves on fostering a dynamic work environment that encourages creativity and innovation. Our commitment to employee development is evident through our structured career progression paths and ongoing training opportunities, making this an ideal place for those looking to grow their careers. With the added benefit of potential travel opportunities and a supportive team culture, joining us as an Account Manager means becoming part of a forward-thinking company that values its people.
StudySmarter Expert Advice🤫
We think this is how you could land ACCOUNT MANAGER
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at companies you're interested in. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to account management. Think about how you can showcase your problem-solving skills and customer focus. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the perfect fit for the position and to remind them of your strong communication skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, it’s a straightforward way to get your application noticed by the right people. Let’s get you on the path to becoming an Account Manager!
We think you need these skills to ace ACCOUNT MANAGER
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your customer service experience and any achievements that showcase your ability to meet targets and build relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and how you can contribute to maintaining and developing client relationships.
Showcase Your Communication Skills:Since communication is key in this role, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional while still showing your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Global Marketing Group
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Be ready to share specific examples of how you've maintained and developed client relationships in the past. Think about times when you’ve successfully overcome objections or upsold products.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you handle incoming queries and keep clients updated. You might even want to role-play some scenarios with a friend to get comfortable.
✨Demonstrate Problem-Solving Prowess
Be prepared to showcase your problem-solving skills. Think of a few challenging situations you've faced in previous roles and how you resolved them. This will help illustrate your ability to diagnose faults and follow up effectively.
✨Research the Company and Its Products
Familiarise yourself with the company’s product portfolio and their innovative approach. Being knowledgeable about what they offer will not only impress your interviewers but also help you understand how to best serve their customers.
