IT Deskside Support Analyst

In this rewarding Deskside Support Analyst position at a global professional services firm in the city, you will be responsible for providing a range of deskside and AV support to all users, across both software and hardware related issues.

Responsibilities:

• Point of escalation for hardware and deskside issues for London users

• Windows 10/11 / Office 365 support

• PC / Laptop builds and configuration

• Printers / Mobile Devices – Intune

• Experience of working in a professional services firm (Law, Finance, Insurance etc)

• Excellent communication and customer service skills

• 1+ years’ experience in a similar IT Support position

• Ability to work well under pressure with good problem solving skills

6 month fixed term contract – £30k-£35k per annum pro rata

5 days per week onsite