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- Tasks: Assist with installing and configuring printers and MFDs while learning to diagnose IT issues.
- Company: Join a well-established, award-winning service provider based in Inverness.
- Benefits: Enjoy a supportive environment, training opportunities, company van, private healthcare, and gym membership.
- Why this job: Perfect for IT enthusiasts seeking to build skills in a stable, in-demand industry.
- Qualifications: A passion for IT, basic tech knowledge, problem-solving skills, and a willingness to learn.
- Other info: Regular hours, friendly team, and all necessary tools provided.
Our client is a well-established service provider based in Inverness. Having won multiple awards, they are now looking to grow their team with a Trainee Service and IT Engineer. This role could be ideal for a college leaver, IT enthusiast, or someone looking for a new career path. This will give you the chance to build valuable skills and grow in a stable, in-demand industry.
Key Responsibilities:
- Assisting with the installation, setup, and configuration of photocopiers, printers, and multi-functional devices (MFDs)
- Supporting with network connectivity tasks, including scanning setup, driver installation, and integrating devices with customer IT systems.
- Learning how to diagnose hardware and software faults — both remotely and on-site.
- Carry out routine equipment maintenance to ensure devices are running smoothly and efficiently.
- Helping to maintain service records, complete job reports, and support senior engineers.
What We’re Looking For:
- A keen interest in IT, electronics, or mechanical engineering
- Basic understanding of Windows operating systems, network connectivity (IP addressing), and general troubleshooting
- Good problem-solving skills and a practical, hands-on attitude
- Strong communication skills and a professional manner with customers
- Full UK driving licence (or working towards it)
- Willingness to learn and develop technical skills through structured training.
Whats on Offer:
- Supportive and friendly working environment
- Training and development opportunities
- Company van and fuel card (after training period)
- Uniform, tools, and all necessary equipment provided
- Regular working hours (Monday to Friday)
- Pension scheme
- Private healthcare insurance
- Local gym membership
If this is something you would be interested in discussing please contact Lyndsey at Global Highland.
Locations
Trainee Service & IT Engineer employer: Global Highland
Contact Detail:
Global Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service & IT Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and equipment mentioned in the job description, such as photocopiers and multi-functional devices. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the IT and service engineering fields. Attend local tech meetups or online forums to connect with people who can provide insights about the industry and potentially refer you to opportunities at companies like ours.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've tackled technical issues in the past, whether in a personal project or during your studies. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 4
Demonstrate your willingness to learn by researching the latest trends in IT and service engineering. Mention any relevant online courses or certifications you've completed, as this shows your commitment to professional development and aligns with our training opportunities.
We think you need these skills to ace Trainee Service & IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to IT, electronics, or mechanical engineering. Emphasise your problem-solving abilities and any hands-on projects you've undertaken.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your interest in IT and how you align with their values. Be sure to express your willingness to learn and grow within the industry.
Highlight Relevant Skills: In your application, specifically mention your understanding of Windows operating systems and any experience with network connectivity. If you have any certifications or courses related to IT, include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Global Highland
✨Show Your Enthusiasm for IT
Make sure to express your genuine interest in IT and electronics during the interview. Share any relevant experiences or projects you've worked on, even if they were just personal or academic. This will demonstrate your passion and eagerness to learn.
✨Brush Up on Basic Technical Knowledge
Familiarise yourself with basic concepts related to Windows operating systems, network connectivity, and troubleshooting. Being able to discuss these topics confidently will show that you have a foundational understanding of the role and are ready to learn more.
✨Prepare for Practical Scenarios
Think about potential scenarios you might encounter in the role, such as diagnosing a hardware fault or setting up a printer. Be ready to explain how you would approach these situations, showcasing your problem-solving skills and practical attitude.
✨Demonstrate Strong Communication Skills
Since the role involves interacting with customers, practice articulating your thoughts clearly and professionally. Consider how you would explain technical issues to someone without a technical background, as this will highlight your ability to communicate effectively.
