At a Glance
- Tasks: Lead a housekeeping team at a luxury hotel, ensuring high standards and guest satisfaction.
- Company: Luxury hotel in Thurso with a focus on quality and customer service.
- Benefits: Competitive pay, tips, full-time hours, and potential for permanent position.
- Other info: Short-term accommodation available; own transport essential.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Previous housekeeping experience and strong leadership skills required.
Our client is looking for an experienced Housekeeper to lead the housekeeping team at a luxury hotel in Thurso. Candidate must have high standards and excellent attention to detail with experience in leading a team. This is a full-time temporary role for any candidates who would require accommodation with potential for this to be permanent for candidates who are local to the Thurso area or willing to relocate for work.
Key Responsibilities:
- Supervise, train, and support housekeeping staff.
- Schedule daily rotas and monitor staff performance.
- Inspect guest rooms, public areas, and facilities to ensure cleanliness and quality standards are met.
- Ensure compliance with health, safety, and sanitation regulations.
- Manage housekeeping supplies and linens.
- Coordinate room availability and priorities with the front desk and maintenance teams.
- Respond promptly to guest requests and resolve housekeeping-related concerns.
- Report maintenance issues and follow up on repairs.
- Develop and maintain cleaning procedures and quality standards.
- Assist with cleaning duties when required.
- Prepare reports on housekeeping operations, staffing, and supplies.
Requirements
Essential:
- Previous housekeeping experience
- Ability to lead a team
- Excellent customer service skills
- High standards and attention to detail
- Due to location of role own transport is essential, this also applies for any live in candidates
What's on offer:
- £13.46 per hour plus tips
- Full time 40 hours per week
- Permanent role for the right candidate
- Short term accommodation available, however is not on site so must have own transport
To apply please submit your CV to Sophie Ross at Global Highland or apply via this advert.
Head Housekeeper in Thurso employer: Global Highland
Join a prestigious luxury hotel in Thurso as the Head Housekeeper, where you will lead a dedicated team in maintaining the highest standards of cleanliness and guest satisfaction. Our company fosters a supportive work culture that values attention to detail and offers opportunities for professional growth, with competitive pay and the potential for permanent employment. Enjoy the unique advantage of short-term accommodation options for those relocating, ensuring a smooth transition into your new role.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Thurso
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Head Housekeeper in Thurso
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Global Highland
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Global Highland. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
