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- Tasks: Be the friendly face of our new showroom, handling calls and customer enquiries.
- Company: Join an award-winning service provider based in Inverness, known for excellence.
- Benefits: Enjoy a supportive team environment with opportunities for growth and learning.
- Why this job: Perfect for those who thrive in busy settings and love helping people.
- Qualifications: Previous office or customer service experience preferred, but enthusiasm is key!
- Other info: Ideal for self-motivated individuals looking to make a difference.
The predicted salary is between 24000 - 36000 £ per year.
Our client is an award winning service provider based in Inverness. After relocating to new premises, an exciting opportunity has become available for an Office Administrator/Receptionist to join the team. The ideal candidate will be self-motivated with a warm friendly manner, welcoming guests and clients into the new showroom. As you will be the first point of contact for customers while supporting the wider team with daily admin and sales support tasks. If you thrive in a busy environment, enjoy helping people, and take pride in staying organised, this could be the perfect role for you.
Key Responsibilities:
- Answering incoming calls and handling customer enquiries professionally and efficiently.
- Logging service calls and assigning jobs to engineers.
- Managing incoming and outgoing post and emails.
- Filing, data entry, and general administrative support.
- Maintaining accurate records and updating customer information.
- Assist the sales team with pre and post-sale customer interaction.
- Assist with the pre and post sales process, including preparing quotes, liaising with finance providers, and following up with customers.
What We're Looking For:
- Previous experience in an office administrative or customer call handling role or a professional competent enthusiastic person with no experience keen to learn.
- Excellent telephone skills.
Receptionist Office Administrator employer: Global Highland
Contact Detail:
Global Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Office Administrator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding what they offer will help you engage more effectively during any conversations or interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be handling customer enquiries, being articulate and friendly on calls is crucial. Consider role-playing with a friend to build confidence.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or filing system. This can showcase your ability to manage tasks efficiently, which is key for the Office Administrator role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Receptionist Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and customer service. Emphasise any previous roles where you managed calls, handled enquiries, or provided administrative support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and friendly manner. Mention specific examples of how you've thrived in busy environments and your passion for helping people, as these traits are essential for the role.
Highlight Key Skills: In your application, focus on key skills such as communication, organisation, and attention to detail. These are crucial for managing customer interactions and supporting the sales team effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is vital for this position.
How to prepare for a job interview at Global Highland
✨Show Your Warmth
As a receptionist, your friendly manner is crucial. Make sure to greet the interviewer with a smile and maintain a positive attitude throughout the conversation. This will demonstrate your ability to create a welcoming environment for clients.
✨Demonstrate Organisational Skills
Be prepared to discuss how you stay organised in a busy environment. Share specific examples from your past experiences where you successfully managed multiple tasks or prioritised effectively, as this role requires strong organisational abilities.
✨Prepare for Customer Interaction Scenarios
Think about common customer enquiries and how you would handle them. Practising responses to potential scenarios can help you feel more confident during the interview and show that you understand the importance of excellent customer service.
✨Highlight Your Team Support Experience
Since the role involves supporting a wider team, be ready to talk about your experience working collaboratively. Share examples of how you've assisted colleagues in the past, whether through administrative tasks or customer interactions, to showcase your teamwork skills.
