At a Glance
- Tasks: Be the friendly face of our office, welcoming guests and handling calls.
- Company: Join an award-winning service provider in Inverness with a supportive team culture.
- Benefits: Enjoy flexible hours, private healthcare, gym membership, and training opportunities.
- Why this job: Perfect for those who thrive in busy environments and love helping people.
- Qualifications: No experience needed; just bring your enthusiasm and great communication skills.
- Other info: Full-time or part-time options available to fit your lifestyle.
The predicted salary is between 24000 - 36000 Β£ per year.
Our client is an award winning service provider based in Inverness. After relocating to new premises, an exciting opportunity has become available for an Office Administrator/Receptionist to join the team. The ideal candidate will be self-motivated with a warm friendly manner, welcoming guests and clients into the new showroom. As you will be the first point of contact for customers while supporting the wider team with daily admin and sales support tasks. If you thrive in a busy environment, enjoy helping people, and take pride in staying organised, this could be the perfect role for you.
Key Responsibilities:
- Answering incoming calls and handling customer enquiries professionally and efficiently.
- Logging service calls and assigning jobs to engineers.
- Managing incoming and outgoing post and emails.
- Filing, data entry, and general administrative support.
- Maintaining accurate records and updating customer information.
- Assist the sales team with pre and post-sale customer interaction.
- Assist with the pre and post sales process, including preparing quotes, liaising with finance providers, and following up with customers.
What Weβre Looking For:
- Previous experience in an office administrative or customer call handling role or a professional competent enthusiastic person with no experience keen to learn.
- Excellent telephone manner and communication skills.
- Strong organisational skills and attention to detail.
- Practical thinking and sound judgement.
- Ability to multitask and stay calm under pressure.
- Confident using Microsoft Office (Word, Excel, Outlook).
- A team player with a positive, can-do attitude.
What's on Offer:
- Supportive and friendly working environment within a true local business.
- Training and development opportunities.
- Regular working hours based in Inverness (Monday to Friday).
- Office hours negotiable to the right candidate be that full time or part time.
- Pension scheme.
- Private healthcare insurance.
- Local gym membership.
If you are interested in the position then please contact Lyndsey at Global Highland.
Locations
Office Administrator/Receptionist employer: Global Highland
Contact Detail:
Global Highland Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Office Administrator/Receptionist
β¨Tip Number 1
Familiarise yourself with the company and its services. Understanding what they do and their values will help you connect better during any conversations and show your genuine interest in the role.
β¨Tip Number 2
Practice your telephone skills. Since you'll be handling customer enquiries, itβs essential to sound confident and professional on the phone. Consider role-playing with a friend to refine your approach.
β¨Tip Number 3
Brush up on your organisational skills. You might want to create a mock filing system or practice managing multiple tasks at once to demonstrate your ability to stay organised and calm under pressure.
β¨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
We think you need these skills to ace Office Administrator/Receptionist
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in office administration or customer service. Emphasise skills like organisation, communication, and multitasking that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience makes you a great fit for the Office Administrator/Receptionist position.
Highlight Key Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Also, mention your ability to handle customer enquiries and manage administrative tasks efficiently.
Show Your Personality: Since the role requires a warm and friendly manner, let your personality shine through in your application. Use a conversational tone and express your passion for helping people and being part of a team.
How to prepare for a job interview at Global Highland
β¨Show Your Warmth
As the first point of contact, it's crucial to demonstrate a friendly and welcoming attitude. Practice your greeting and ensure you convey warmth in your voice and body language during the interview.
β¨Highlight Organisational Skills
Be prepared to discuss how you stay organised in a busy environment. Share specific examples from your past experiences where your organisational skills made a difference, especially in handling multiple tasks.
β¨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about handling customer enquiries or resolving issues over the phone.
β¨Familiarise Yourself with Microsoft Office
Make sure you're comfortable discussing your experience with Microsoft Office applications. If you have specific examples of how you've used Word, Excel, or Outlook in previous roles, be ready to share them.