Ready to turn your people skills into a rewarding career?
Global Highland is delighted to be recruiting on behalf of our client for a motivated, customer-focused Sales & Customer Service Advisor to join a successful and friendly team based in Inverness.
This is an excellent opportunity to join a well-established business within the energy sector, where no two days are quite the same. Whether you’re an experienced sales professional looking for your next challenge or someone ready to take the first step into a new career, this role offers the chance to develop your skills, build lasting customer relationships and make a real impact.
With full training, ongoing support and opportunities for further professional development, you’ll have everything you need to build your confidence and grow your career.
What you’ll be doing
Working as part of a busy, supportive sales team, you’ll play an important role in delivering an excellent customer experience while helping the business attract new customers and grow existing relationships.
Your responsibilities will include:
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Building customer relationships through professional, friendly and proactive telephone communication.
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Driving sales opportunities by making outbound calls to prospective customers and responding to inbound enquiries.
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Delivering outstanding service by understanding customer needs and recommending suitable products and services.
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Keeping customers informed about the latest prices, offers and deals.
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Processing customer orders accurately and efficiently, ensuring a smooth experience from enquiry through to order.
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Supporting business growth by identifying opportunities to win new customers and contribute to sales and margin targets.
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Working collaboratively with colleagues to achieve team objectives and maintain high service standards.
What we’re looking for
We’re looking for someone with a positive attitude, plenty of enthusiasm and a genuine desire to deliver great customer service while achieving results.
You’ll ideally bring:
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A confident, professional and engaging telephone manner.
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Excellent communication skills and an outgoing personality.
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Good keyboard skills and the ability to work accurately with customer information and orders.
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A proactive, c...
Sales & Customer Service Advisor in Inverness employer: Global Highland
Global Highland offers an exceptional opportunity for those seeking meaningful employment in a stunning rural setting near Inverness. As a Hospitality Assistant, you will be part of a dedicated team that values professionalism and high-quality service, with the added benefit of live-in accommodation during your work weekends. The company fosters a friendly and supportive work culture, ensuring that every team member can thrive while providing guests with memorable experiences.
