Global Highland Ltd is seeking a Customer Retention & Experience Specialist to own a portfolio of customers from installation through renewal, delivering proactive care and value-driven engagement.
The role blends customer care, account management and consultative sales, requiring relationship-building, problem solving and a customer-first approach to grow loyalty and recurring revenue.
Customer Success & Retention Specialist in Inverness employer: Global Highland
Global Highland offers an exceptional opportunity for those seeking meaningful employment in a stunning rural setting near Inverness. As a Hospitality Assistant, you will be part of a dedicated team that values professionalism and high-quality service, with the added benefit of live-in accommodation during your work weekends. The company fosters a friendly and supportive work culture, ensuring that every team member can thrive while providing guests with memorable experiences.