Love building relationships, solving problems and turning great customer service into long-term loyalty? This could be the opportunity for you.
Global Highland is recruiting a Customer Retention & Experience Specialist on behalf of a confidential client operating in the connectivity sector. This is a fantastic opportunity for a customer-focused professional who enjoys helping people, finding solutions and making a real difference to the customer experience.
You’ll take ownership of a portfolio of customers, building trusted relationships from installation through to contract renewal and beyond. By understanding each customer’s needs, resolving concerns and identifying opportunities to add value, you’ll play a key role in improving satisfaction, strengthening loyalty and supporting business growth.
This role combines customer care,
Customer Retention & Experience Specialist in Inverness employer: Global Highland
Global Highland offers an exceptional opportunity for those seeking meaningful employment in a stunning rural setting near Inverness. As a Hospitality Assistant, you will be part of a dedicated team that values professionalism and high-quality service, with the added benefit of live-in accommodation during your work weekends. The company fosters a friendly and supportive work culture, ensuring that every team member can thrive while providing guests with memorable experiences.
