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For Companies At a Glance
- Tasks: Provide exceptional customer service and maintain high standards in accommodation facilities.
- Company: Join the UK's only operational Spaceport and be part of history!
- Benefits: £13 p/h, £175 travel allowance, accommodation, and meals provided.
- Other info: Rotational work schedule with opportunities for growth in a unique setting.
- Why this job: Work in a dynamic environment with a global outlook and make a real impact.
- Qualifications: Experience in customer service and a passion for high standards.
The predicted salary is between 27000 - 28000 £ per year.
Rotational General Steward - SaxaVord Spaceport, Shetland
Location: Shetland, SaxaVord Spaceport
Position Type: Full-time, Rotational (3 weeks on, 3 weeks off)
Salary: £13 p/h (£175 Travel Allowance)
The Opportunity
This is a superb opportunity to be part of the UK's leading, and only operational Spaceport, where you will be part of the team who are making history every day! SaxaVord Spaceport in Shetland is seeking a talented and enthusiastic Rotational General Steward. The role involves providing exceptional customer service across the hospitality function at the accommodation facility at SaxaVord Spaceport, ensuring all areas are clean, well‑maintained, and offer an outstanding experience for staff, clients, and visitors. You will perform general cleaning duties, serve food, handle guest inquiries, and assist with various tasks that contribute to the smooth running of SaxaVord Spaceport's accommodation facilities.
Key Responsibilities
- Carry out a variety of housekeeping tasks and duties, to ensure accommodation facilities meet the high standards the company expects.
- Assist with the serving and take down of breakfasts and dinners.
- Assist the duty chef in preparing food as and when required.
- Respond to customer inquiries and assist with requests professionally, to ensure a positive guest experience.
- Report any safety hazards or potential issues to site management promptly.
- Maintain a friendly and positive attitude when interacting with both guests and the team.
Requirements
- Proven experience in a similar role within a fast‑paced, customer‑focused environment.
- Good team and interpersonal skills.
- Lots of common sense and ability to use your initiative.
- A passion for high standards, with a keen eye for detail.
- Good knowledge of food safety and hygiene standards – full training will be provided.
- Flexibility and adaptability to work in a rotational, remote location.
- A positive, proactive attitude and strong communication skills.
- Previous experience in remote or specialised locations is a plus.
Qualifications, Knowledge, Skills, and Experience
- This role would suit those working at Level 4 – Scottish Credit and Qualifications Framework.
- Previous experience in a similar role is highly desirable.
- Recognised food hygiene certification is highly desirable.
- Experience in bar work or serving alcohol is desirable.
- Experience working in a dynamic environment with changing priorities is highly desirable.
What's on Offer
- Work in a cutting‑edge environment with a global outlook.
- Accommodation and all meals provided.
- Free travel.
Housekeeper (Rotational - Accommodation provided) employer: Global Highland
Contact Detail:
Global Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper (Rotational - Accommodation provided)
✨Tip Number 1
Get to know the company! Research SaxaVord Spaceport and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to housekeeping and customer service. Think about examples from your past experiences that highlight your skills and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housekeeper (Rotational - Accommodation provided)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being part of the SaxaVord Spaceport team and contributing to something truly unique.
Tailor Your Experience: Make sure to highlight any relevant experience you have in housekeeping or customer service. We love seeing how your skills align with what we're looking for, so don’t hold back on those details!
Be Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and structure your application well, but feel free to sprinkle in some personality to show us who you are!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at SaxaVord Spaceport!
How to prepare for a job interview at Global Highland
✨Know the Spaceport
Before your interview, do a bit of research on SaxaVord Spaceport. Understand its mission and what makes it unique. This will show your enthusiasm for the role and help you connect your skills to their needs.
✨Highlight Your Experience
Be ready to discuss your previous housekeeping or customer service roles. Share specific examples of how you've maintained high standards and handled guest inquiries. This will demonstrate your suitability for the fast-paced environment.
✨Show Your Team Spirit
Since this role involves working closely with others, emphasise your teamwork skills. Talk about times when you collaborated effectively with colleagues to achieve a common goal, especially in a busy setting.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the training provided for food safety and hygiene standards, or how the team handles challenges in a remote location. This shows your genuine interest in the position.