At a Glance
- Tasks: Support customers from enquiry to service activation, ensuring smooth interactions.
- Company: A forward-thinking Scottish telecom provider transforming rural connectivity.
- Benefits: Competitive salary, growth opportunities, and a chance to make a real impact.
- Other info: Be part of a dynamic company with ambitious growth plans.
- Why this job: Join a mission-driven team connecting communities and shaping the future of rural Scotland.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our client is a forward-thinking Scottish telecommunications provider delivering ultrafast full-fibre broadband to rural and underserved communities. With significant recent investment and ambitious growth plans, their mission is clear: to bring city-level connectivity to rural Scotland, ensuring communities can thrive, stay connected and compete in a digital world.
In just a few years, they have expanded rapidly, growing from reaching only 1% of the rural population to now connecting over 50%. This remarkable journey makes it an incredibly exciting time to join a business that is scaling fast and making a genuine impact. They are not simply providing internet services; they are connecting communities, enabling businesses, and transforming everyday lives across the Highlands.
As one of the region’s most dynamic and purpose-driven digital infrastructure companies, they are committed to delivering fast, reliable broadband to areas that have long been overlooked. This is more than just a job; it’s an opportunity to be part of something meaningful, helping to close the digital divide and shape the future of rural Scotland.
We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. You will support customers throughout their journey, from initial enquiry through to going live with their service, ensuring every interaction is smooth.
Customer Operations Executive in Highland employer: Global Highland
Global Highland is an exceptional employer, offering a vibrant work culture in the heart of Thurso's luxury hospitality scene. With competitive pay and tips, employees enjoy opportunities for personal growth and development within a supportive team environment, making it an ideal place for those passionate about delivering outstanding service.
