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For Companies At a Glance
- Tasks: Engage with customers on waste disposal and support operational activities across the Highlands.
- Company: Established organisation in the waste management sector with a focus on sustainability.
- Benefits: Competitive salary, vehicle for travel, PPE, holiday entitlement, and pension scheme.
- Other info: Dynamic role with a mix of office and fieldwork, offering excellent career development opportunities.
- Why this job: Make a real difference in your community while gaining valuable experience in a growing sector.
- Qualifications: Customer service experience, strong communication skills, and proficiency in Microsoft Excel.
Location: Dingwall/Inverness (Regional travel across the Highlands)
Salary: £32,596.20
Job Type: Full time, Fixed Term (Until November 2026)
The Opportunity
Our client, a well established organisation within the waste management sector, is looking for a Waste Management Assistant to join their operational team. This is an excellent opportunity for someone who enjoys working directly with people, has strong communication skills and is looking for a varied role combining office based administration with field based operational support. This is a hands on and fast paced position offering a mix of site visits, customer engagement, monitoring activity and administrative support. It would suit someone who is motivated, organised and confident working both independently and as part of a wider team.
Key Responsibilities
- Engage directly with customers, providing guidance and support around correct recycling and waste disposal practices
- Monitor collection routes and identify contamination or non-compliance within recycling bins
- Carry out inspections of public and commercial waste collection points
- Support follow up activity, including reporting findings and issuing written communications where required
- Respond to customer enquiries via telephone and email
- Maintain accurate records and update Excel-based tracking systems
- Assist with engagement activity to encourage correct waste disposal practices
- Work across multiple sites throughout the Highlands to support operational service delivery
Requirements
Essential
- Previous experience in a customer-facing role such as customer service, field support, compliance, or operational engagement
- Excellent communication skills and confidence dealing with people face-to-face
- Strong administration skills, including proficiency in Microsoft Excel and Word
- Ability to organise workloads effectively and meet deadlines
- Strong problem-solving skills and a proactive approach
- Comfortable working both outdoors and in an office environment
- Full clean driving licence and willingness to travel extensively across the Highland region
- Ability to work independently as well as collaboratively within a team
Desirable
- Previous experience within waste management, recycling, environmental services or a similar operational setting
- Experience dealing with challenging situations or conflict resolution
- An interest in sustainability or waste reduction practices
What’s on Offer
- Salary: £32,596.20
- Benefits: Vehicle provided for business travel, full PPE supplied, overnight accommodation where required, holiday entitlement and pension scheme
- Working pattern: 35 hours per week, with approximately 50% office-based and 50% field-based work (flexibility required depending on operational demands)
- Career development: Excellent opportunity to gain valuable operational experience within a growing sector
About You
- A confident and approachable communicator
- Motivated and capable of working on your own initiative
- Comfortable working in a practical, hands-on environment
- Highly organised with strong attention to detail
- Adaptable and professional when dealing with a range of people and situations
- A team player with a proactive and positive attitude
How to Apply: For any questions ahead of applying, contact Lauren at Global Highland.
Locations
Waste Management Assistant in Highland, Inverness employer: Global Highland
Contact Detail:
Global Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Management Assistant in Highland, Inverness
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news related to waste management. This will help us tailor your conversation and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with customers, we recommend doing mock interviews with friends or family. Focus on being clear and confident when discussing recycling practices and customer support.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you’re proactive and engaged. Think about what you want to know regarding the team dynamics or how they handle challenges in waste management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Waste Management Assistant in Highland, Inverness
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about engaging with customers, make sure your application highlights your strong communication skills. Use examples from your past experiences to show how you’ve successfully interacted with people face-to-face.
Be Organised and Detail-Oriented: We love a candidate who can keep things in order! When writing your application, mention your organisational skills and attention to detail. This will show us that you can handle the administrative side of the job as well as the fieldwork.
Tailor Your Experience to the Role: Don’t just send a generic application! Make sure to tailor your experience to fit the Waste Management Assistant role. Highlight any relevant customer service or operational experience that aligns with the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Global Highland
✨Know Your Waste Management Basics
Before the interview, brush up on key waste management concepts and practices. Understanding recycling processes and contamination issues will show your genuine interest in the role and help you engage confidently with the interviewer.
✨Showcase Your Communication Skills
Since this role involves direct customer engagement, prepare examples of how you've successfully communicated with customers in the past. Think about situations where you resolved conflicts or provided guidance, as these will highlight your strong interpersonal skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and meet deadlines. Share specific examples of how you've organised tasks in previous roles, especially if they involved both office and fieldwork, to illustrate your ability to juggle responsibilities effectively.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios related to waste management. Practice responding to hypothetical situations, such as dealing with a customer complaint or identifying contamination in recycling bins, to showcase your problem-solving skills and proactive approach.