At a Glance
- Tasks: Support customers from enquiry to service launch, ensuring a smooth and positive experience.
- Company: A forward-thinking Scottish telecom provider transforming rural connectivity.
- Benefits: Join a rapidly growing team with opportunities for personal and professional growth.
- Other info: Be part of a purpose-driven company dedicated to closing the digital divide.
- Why this job: Make a real impact by connecting communities and shaping the future of rural Scotland.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our client is a forward-thinking Scottish telecommunications provider delivering ultrafast full-fibre broadband to rural and underserved communities. With significant recent investment and ambitious growth plans, their mission is clear: to bring city-level connectivity to rural Scotland, ensuring communities can thrive, stay connected and compete in a digital world.
In just a few years, they have expanded rapidly, growing from reaching only 1% of the rural population to now connecting over 50%. This remarkable journey makes it an incredibly exciting time to join a business that is scaling fast and making a genuine impact. They are not simply providing internet services; they are connecting communities, enabling businesses, and transforming everyday lives across the Highlands.
As one of the region's most dynamic and purpose-driven digital infrastructure companies, they are committed to delivering fast, reliable broadband to areas that have long been overlooked. This is more than just a job. It's an opportunity to be part of something meaningful, helping to close the digital divide and shape the future of rural Scotland.
We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. You'll support customers throughout their journey, from initial enquiry through to going live with their service, ensuring every interaction is smooth, supportive and positive.
Customer Operations Executive employer: Global Highland
As a forward-thinking telecommunications provider, our client offers an exceptional work environment where employees are empowered to make a real difference in rural communities across Scotland. With a strong focus on employee growth and development, team members enjoy a collaborative culture that values innovation and purpose, all while contributing to the mission of bridging the digital divide. Joining this dynamic company means being part of a passionate team dedicated to transforming lives through connectivity, with the added benefit of working in a rapidly expanding sector that prioritises community impact.
