Global Highland Ltd is seeking a Customer Retention & Experience Specialist to own a portfolio of customers from installation through renewal, delivering proactive care and value-driven engagement.
The role blends customer care, account management and consultative sales, requiring relationship-building, problem solving and a customer-first approach to grow loyalty and recurring revenue.
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Customer Success & Retention Specialist in Inverness employer: Global Highland Ltd
Global Highland Ltd is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to safety, health, environment, and quality, the company fosters a collaborative work culture where innovation and continuous improvement are encouraged. Employees benefit from comprehensive training programmes and opportunities for advancement, making it an ideal place for those seeking meaningful and rewarding careers in a supportive environment.
