At a Glance
- Tasks: Coordinate repairs and inspections to ensure homes are safe and ready for tenants.
- Company: Global Highland is dedicated to improving housing services in local communities.
- Benefits: Enjoy flexible working hours and the chance to make a real impact.
- Why this job: Join a team focused on quality service and community development.
- Qualifications: 3+ years in construction, with relevant trade qualifications and experience in building inspections.
- Other info: A full UK driving licence is required for travel across the Highlands.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about delivering high-quality housing services and making a real difference in local communities? Global Highlandlooking to support their client in the sourcing of an experienced and motivated Technical Officerto join their team. Youll play a key role in ensuring their homes are safe, efficient, and ready for new tenantsmaintained to the highest standards and in line with regulatory and compliance requirements. What Youll Be Doing: Coordinating and inspecting repairs and void works across our clients homes and properties Ensuring timely completion of works to a high standard, providing value for money Carrying out inspections, diagnosing building defects, and preparing reports Supporting the delivery of planned maintenance and stock condition surveys Monitoring and managing contractor performance and ensuring compliance with health and safety legislation Recording tenant interactions and property data using internal systems (Civica CX, Asprey) Supporting tenants with property-related issues such as damp and mould, ensuring a responsive and customer-focused service What Were Looking For: Educated and experienced in a construction or building-related discipline Trade qualification or equivalent construction-related certification Minimum of 3 years experience in a construction or maintenance environment Proven experience in building inspections and diagnosing defects Experience contributing to housing maintenance and repairs programmes Background in delivering high-quality, customer-focused services Essential Skills & Knowledge: Strong understanding of building technology, contracts, drawings, and specifications Excellent organisational and time management skills High standard of written communication and report writing Proficient in Microsoft 365 and cloud-based applications (Word, Excel, Project, PowerPoint) Confident working independently and as part of multi-disciplinary teams Understanding of health and safety legislation, including CDM Ability to prioritise a diverse workload and meet tight deadlines Strong financial awareness, including budget preparation and cost control Knowledge of SHQS, EESSH, and regulatory frameworks within housing Personal Attributes: Professional, confident, and calm under pressure Strong attention to detail with disciplined record-keeping Pragmatic problem solver with negotiation and influencing skills Committed to good governance and continuous improvement Passionate about Environmental, Social and Governance (ESG) standards Flexible approach to working hours and duties Full UK driving licence with ability to travel across the Highlands Desirable Criteria: HNC or HND in a relevant subject Professional membership of a construction or housing-related industry body Additional housing-related qualifications Knowledge of Scottish social housing regulation and planning requirements Experience in the social housing sector, particularly in repairs and voids Understanding of building regulations, planning, SHQS, EESSH, and CDM regulations Capable of motivating contractors and teams A genuine interest in housing and community development If you are interested in discussing the above whether that\’s on a temporary or permanent basis please contact Lyndsey at Global Highland for a confidential conversation. TPBN1_UKTJ
Technical Officer employer: Global Highland Limited
Contact Detail:
Global Highland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Officer
✨Tip Number 1
Familiarise yourself with the specific housing regulations and standards mentioned in the job description, such as SHQS and EESSH. This knowledge will not only help you during interviews but also demonstrate your commitment to compliance and quality in housing services.
✨Tip Number 2
Network with professionals in the construction and housing sectors, especially those who have experience in social housing. Attend relevant industry events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss your previous experiences in building inspections and repairs during the interview. Have specific examples ready that showcase your problem-solving skills and ability to manage contractor performance effectively.
✨Tip Number 4
Showcase your understanding of health and safety legislation, particularly CDM regulations, by preparing to discuss how you've implemented these in past roles. This will highlight your commitment to maintaining safe environments in housing services.
We think you need these skills to ace Technical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in construction or building-related disciplines. Emphasise your trade qualifications, relevant certifications, and any specific projects that demonstrate your ability to manage repairs and inspections.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering high-quality housing services. Mention your understanding of health and safety legislation and your experience with customer-focused services, as these are key aspects of the role.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, time management abilities, and proficiency in Microsoft 365. Provide examples of how you've successfully managed diverse workloads and met tight deadlines in previous roles.
Showcase Problem-Solving Abilities: Include specific instances where you've demonstrated your problem-solving skills, particularly in relation to building inspections and diagnosing defects. This will help illustrate your pragmatic approach and ability to influence outcomes positively.
How to prepare for a job interview at Global Highland Limited
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of building technology, contracts, and specifications during the interview. Be prepared to discuss specific examples from your past experience where you diagnosed building defects or contributed to maintenance programmes.
✨Demonstrate Organisational Skills
Since the role requires excellent organisational and time management skills, come prepared with examples of how you've successfully managed multiple projects or tight deadlines in the past. This will show your potential employer that you can handle the diverse workload expected in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in relation to tenant issues like damp and mould. Think of scenarios where you effectively resolved similar problems and be ready to explain your thought process and actions taken.
✨Familiarise Yourself with Relevant Regulations
Brush up on your knowledge of health and safety legislation, SHQS, and EESSH regulations. Being able to discuss these frameworks confidently will demonstrate your commitment to compliance and good governance, which is crucial for the role.