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- Tasks: Be the friendly face of our office, welcoming guests and handling calls.
- Company: Join an award-winning service provider in the heart of Inverness.
- Benefits: Enjoy flexible hours, private healthcare, and a local gym membership.
- Why this job: Perfect for those who thrive in busy environments and love helping others.
- Qualifications: No experience needed; just bring your enthusiasm and great communication skills.
- Other info: Training opportunities available to help you grow in your role.
The predicted salary is between 24000 - 36000 £ per year.
Our client is an award winning service provider based in Inverness. After relocating to new premises, an exciting opportunity has become available for an Office Administrator/Receptionist to join the team. The ideal candidate will be self-motivated with a warm friendly manner, welcoming guests and clients into the new showroom. As you will be the first point of contact for customers while supporting the wider team with daily admin and sales support tasks. If you thrive in a busy environment, enjoy helping people, and take pride in staying organised, this could be the perfect role for you.
Key Responsibilities:
- Answering incoming calls and handling customer enquiries professionally and efficiently.
- Logging service calls and assigning jobs to engineers.
- Managing incoming and outgoing post and emails.
- Filing, data entry, and general administrative support.
- Maintaining accurate records and updating customer information.
- Assist the sales team with pre and post-sale customer interaction.
- Assist with the pre and post sales process, including preparing quotes, liaising with finance providers, and following up with customers.
What We're Looking For:
- Previous experience in an office administrative or customer call handling role or a professional competent enthusiastic person with no experience keen to learn.
- Excellent telephone manner and communication skills.
- Strong organisational skills and attention to detail.
- Practical thinking and sound judgement.
- Ability to multitask and stay calm under pressure.
- Confident using Microsoft Office (Word, Excel, Outlook).
- A team player with a positive, can-do attitude.
What's on Offer:
- Supportive and friendly working environment within a true local business.
- Training and development opportunities.
- Regular working hours based in Inverness (Monday to Friday).
- Office hours negotiable to the right candidate, be that full time or part time.
- Pension scheme.
- Private healthcare insurance.
- Local gym membership.
If you are interested in the position then please contact Lyndsey at Global Highland.
Contact Detail:
Global Highland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Office Administrator in Inverness
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding what they offer will help you engage more effectively during any conversations or interviews, showing that you're genuinely interested in their work.
✨Tip Number 2
Practice your telephone skills. Since you'll be handling customer enquiries, consider role-playing scenarios with a friend to enhance your communication skills and ensure you sound professional and friendly on the phone.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or filing system. This can be a great talking point in an interview, showcasing your ability to manage tasks efficiently in a busy environment.
✨Tip Number 4
Network with current employees or others in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Receptionist Office Administrator in Inverness
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist Office Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to support the sales team or interact with customers, and explain why you would be a great fit.
Highlight Relevant Experience: In your CV, emphasise any previous experience in office administration or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on skills like communication, organisation, and multitasking.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role.
How to prepare for a job interview at Global Highland Limited
✨Show Your Warmth
As a receptionist, you'll be the first point of contact for clients. Make sure to convey a warm and friendly manner during your interview. Practice a welcoming smile and a positive tone, as this will reflect your ability to create a welcoming atmosphere.
✨Demonstrate Organisational Skills
Highlight your organisational skills by discussing specific examples from your past experiences. Whether it's managing schedules or keeping records, showing that you can stay organised under pressure will impress the interviewers.
✨Prepare for Common Scenarios
Think about common situations you might face in the role, such as handling difficult customer enquiries or managing multiple tasks at once. Prepare responses on how you would handle these scenarios to demonstrate your practical thinking and sound judgement.
✨Familiarise Yourself with Microsoft Office
Since the role requires confident use of Microsoft Office, brush up on your skills in Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles or how you plan to utilise them effectively in this position.
