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- Tasks: Engage with customers on waste disposal, monitor collection routes, and provide operational support.
- Company: Established organisation in the waste management sector with a focus on sustainability.
- Benefits: Competitive salary, vehicle for travel, PPE, holiday entitlement, and pension scheme.
- Other info: Dynamic role with a mix of office and fieldwork across the beautiful Highlands.
- Why this job: Make a real difference in your community while gaining valuable experience in a growing sector.
- Qualifications: Customer service experience, strong communication skills, and proficiency in Microsoft Excel.
The predicted salary is between 32596 - 32596 £ per year.
Location: Dingwall/Inverness (Regional travel across the Highlands)
Salary: £32,596.20
Job Type: Full time, Fixed Term (Until November 2026)
The Opportunity:
Our client, a well established organisation within the waste management sector, is looking for a Waste Management Assistant to join their operational team. This is an excellent opportunity for someone who enjoys working directly with people, has strong communication skills and is looking for a varied role combining office based administration with field based operational support. This is a hands on and fast paced position offering a mix of site visits, customer engagement, monitoring activity and administrative support. It would suit someone who is motivated, organised and confident working both independently and as part of a wider team.
Key Responsibilities:
- Engage directly with customers, providing guidance and support around correct recycling and waste disposal practices
- Monitor collection routes and identify contamination or non-compliance within recycling bins
- Carry out inspections of public and commercial waste collection points
- Support follow up activity, including reporting findings and issuing written communications where required
- Respond to customer enquiries via telephone and email
- Maintain accurate records and update Excel-based tracking systems
- Assist with engagement activity to encourage correct waste disposal practices
- Work across multiple sites throughout the Highlands to support operational service delivery
Requirements:
- Essential Previous experience in a customer facing role such as customer service, field support, compliance, or operational engagement
- Excellent communication skills and confidence dealing with people face-to-face
- Strong administration skills, including proficiency in Microsoft Excel and Word
- Ability to organise workloads effectively and meet deadlines
- Strong problem-solving skills and a proactive approach
- Comfortable working both outdoors and in an office environment
- Full clean driving licence and willingness to travel extensively across the Highland region
- Ability to work independently as well as collaboratively within a team
Desirable:
- Previous experience within waste management, recycling, environmental services or a similar operational setting
- Experience dealing with challenging situations or conflict resolution
- An interest in sustainability or waste reduction practices
Whats on Offer:
- Salary: £32,596.20
- Benefits: Vehicle provided for business travel, full PPE supplied, overnight accommodation where required, holiday entitlement and pension scheme
- Working pattern: 35 hours per week, with approximately 50% office-based and 50% field-based work (flexibility required depending on operational demands)
- Career development: Excellent opportunity to gain valuable operational experience within a growing sector
About You:
- A confident and approachable communicator
- Motivated and capable of working on your own initiative
- Comfortable working in a practical, hands-on environment
- Highly organised with strong attention to detail
- Adaptable and professional when dealing with a range of people and situations
- A team player with a proactive and positive attitude
How to Apply:
For any questions ahead of applying, contact Lauren at Global Highland.
Waste Management Assistant in Inverness employer: Global Highland Limited
Contact Detail:
Global Highland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Management Assistant in Inverness
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news related to waste management. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with customers, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the team and the role. Think about what you want to know regarding their waste management practices or team dynamics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and reiterate your interest in the position. Plus, it’s a great way to stand out from other candidates.
We think you need these skills to ace Waste Management Assistant in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Waste Management Assistant role. Highlight any customer service experience and your proficiency in Excel, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for waste management and sustainability. Let us know why you’re excited about this opportunity and how you can contribute to our team.
Showcase Your Communication Skills: Since this role involves engaging with customers, demonstrate your strong communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you've successfully handled customer interactions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Global Highland Limited
✨Know Your Waste Management Basics
Before the interview, brush up on key waste management concepts and practices. Understanding recycling processes and contamination issues will show your genuine interest in the role and help you engage confidently with the interviewer.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully communicated with customers in the past. Think about times when you resolved conflicts or provided guidance, as these stories will highlight your suitability for the position.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and meet deadlines. You might want to share specific tools or methods you use to stay organised, especially if they relate to Excel or tracking systems, as these are crucial for the job.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving abilities in real-world situations. Think about challenges you've faced in previous roles, particularly in customer service or field support, and how you overcame them. This will showcase your proactive approach and adaptability.