At a Glance
- Tasks: Manage daily operations of a busy service station and ensure top-notch customer service.
- Company: Join a supportive team in Kinloss with a focus on excellence.
- Benefits: Flexible hours, potential for permanent position, and a collaborative work environment.
- Why this job: Lead a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in retail management, strong communication skills, and a proactive attitude.
- Other info: Opportunity for career growth after a successful probation period.
The predicted salary is between 30000 - 42000 £ per year.
Our client, based in Kinloss is looking for a Service Station Manager to join their team. In this pivotal role, you'll be responsible for the day-to-day running of a busy service station, ensuring smooth operations and an exceptional customer experience.
Key Responsibilities:
- Oversee daily site operations, including staff supervision and performance management
- Manage till reconciliation, daily banking, and financial accuracy
- Take ownership of stock management, ordering, and inventory control
- Ensure all Health & Safety standards are maintained to the highest level
- Plan and manage staff rotas to ensure adequate cover at all times
- Lead staff training, development, and disciplinary procedures where required
- Maintain excellent site presentation and uphold outstanding customer service standards
- Carry out back-office administrative tasks, including reporting and record-keeping
About You:
The ideal candidate will bring strong organisational and leadership skills, a proactive attitude, and a focus on delivering results. You should be able to plan and prioritise workloads, think creatively to drive business growth, and motivate your team to achieve outstanding performance.
Essential Skills & Experience:
- Experience in a supervisory or management role within a retail environment (preferred)
- Confident computer literacy and strong numerical aptitude
- Excellent communication and customer service skills, both in person and by phone
- Ability to work both independently and collaboratively within a team
- Flexible approach to working hours (availability across 7 days)
- Applicants must be aged 18 due to the nature of the role
What's on Offer:
32-40hrs over 5 days. If 40 hours this would be 8hr shifts from 6.45am to 14.45pm, over four days, plus 1 shift 12.15-20.15. If 32 hours it would still be over five days with shorter shifts, along with the late shift above. Supportive and inclusive team environment. Opportunity for a permanent position after successful completion of a 3-month probationary period.
Locations
Service Station Manager in Forres, Scotland employer: Global Highland Limited
Contact Detail:
Global Highland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Station Manager in Forres, Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Service Station Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their needs, especially in areas like staff management and customer service. We want you to shine when it comes to showcasing your leadership skills!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your experience and how you can contribute to the team. Focus on your ability to manage operations and motivate staff – that’s what they’ll want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Service Station Manager position!
We think you need these skills to ace Service Station Manager in Forres, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory or management experience in retail, as this is key for us.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and passion for customer service. Let us know how you plan to ensure smooth operations and an exceptional customer experience at our service station.
Showcase Your Leadership Skills: In your application, emphasise your organisational and leadership skills. We want to see how you can motivate a team and manage staff effectively, so share any relevant examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Global Highland Limited
✨Know Your Operations
Familiarise yourself with the daily operations of a service station. Understand how staff supervision, till reconciliation, and stock management work. This will help you answer questions confidently and show that you're ready to take charge.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in training and developing staff, as well as handling performance issues. This will demonstrate your capability to lead and motivate a team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss how you ensure outstanding customer service. Share specific instances where you went above and beyond for customers, as this role heavily focuses on delivering an exceptional experience.
✨Prepare for Health & Safety Questions
Since maintaining Health & Safety standards is crucial, brush up on relevant regulations and best practices. Be prepared to discuss how you would implement these standards in your day-to-day operations.