At a Glance
- Tasks: Engage with customers on waste disposal and support operational activities across the Highlands.
- Company: Established organisation in the waste management sector with a focus on sustainability.
- Benefits: Competitive pay, vehicle for travel, PPE, holiday entitlement, and pension scheme.
- Other info: Flexible working pattern with a mix of office and field-based tasks.
- Why this job: Make a real difference in your community while gaining valuable experience in a growing sector.
- Qualifications: Customer service experience, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 37200 - 37200 € per year.
Location: Dingwall/Inverness (Regional travel across the Highlands)
Salary: £17.91 per hour
Job Type: Full time, temporary until November 2026
The Opportunity: Our client, a well-established organisation within the waste management sector, is looking for a Waste Management Assistant to join their operational team. This is an excellent opportunity for someone who enjoys working directly with people, has strong communication skills and is looking for a varied role combining office-based administration with field-based operational support. This is a hands-on and fast-paced position offering a mix of site visits, customer engagement, monitoring activity and administrative support. It would suit someone who is motivated, organised and confident working both independently and as part of a wider team.
Key Responsibilities:
- Engage directly with customers, providing guidance and support around correct recycling and waste disposal practices
- Monitor collection routes and identify contamination or non-compliance within recycling bins
- Carry out inspections of public and commercial waste collection points
- Support follow-up activity, including reporting findings and issuing written communications where required
- Respond to customer enquiries via telephone and email
- Maintain accurate records and update Excel-based tracking systems
- Assist with engagement activity to encourage correct waste disposal practices
- Work across multiple sites throughout the Highlands to support operational service delivery
Requirements:
Essential
- Previous experience in a customer-facing role such as customer service, field support, compliance, or operational engagement
- Excellent communication skills and confidence dealing with people face-to-face
- Strong administration skills, including proficiency in Microsoft Excel and Word
- Ability to organise workloads effectively and meet deadlines
- Strong problem-solving skills and a proactive approach
- Comfortable working both outdoors and in an office environment
- Full clean driving licence and willingness to travel extensively across the Highland region
- Ability to work independently as well as collaboratively within a team
Desirable
- Previous experience within waste management, recycling, environmental services or a similar operational setting
- Experience dealing with challenging situations or conflict resolution
- An interest in sustainability or waste reduction practices
Whats on Offer:
Salary: £17.91 per hour
Benefits: Vehicle provided for business travel, full PPE supplied, overnight accommodation where required, holiday entitlement and pension scheme
Working pattern: 35 hours per week, with approximately 50% office-based and 50% field-based work (flexibility required depending on operational demands)
Career development: Excellent opportunity to gain valuable operational experience within a growing sector
About You:
- A confident and approachable communicator
- Motivated and capable of working on your own initiative
- Comfortable working in a practical, hands-on environment
- Highly organised with strong attention to detail
- Adaptable and professional when dealing with a range of people and situations
- A team player with a proactive and positive attitude
How to Apply:
For any questions ahead of applying, contact Lauren at Global Highland.
Waste Management Assistant in Beauly employer: Global Highland Limited
Join a well-established organisation in the waste management sector, where you will enjoy a dynamic work culture that values teamwork and individual initiative. With competitive pay, a vehicle for business travel, and opportunities for career development, this role offers a meaningful way to contribute to sustainability efforts across the beautiful Highlands. Experience a blend of office and fieldwork while engaging directly with customers and making a positive impact on your community.
StudySmarter Expert Advice🤫
We think this is how you could land Waste Management Assistant in Beauly
✨Tip Number 1
Get to know the company! Research their values and recent projects in waste management. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with customers, try role-playing scenarios with friends or family. It’ll boost your confidence and help you handle any tricky questions during interviews.
✨Tip Number 3
Be ready for a mix of office and field work! Make sure you’re comfortable discussing how you can balance both aspects of the job. Share examples from past experiences where you've successfully managed similar responsibilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Waste Management Assistant in Beauly
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Waste Management Assistant role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to show us you can engage effectively with customers.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks. In your application, mention any experiences where you’ve successfully managed your workload or met deadlines. This will show us you’re ready for the fast-paced environment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Global Highland Limited
✨Know Your Waste Management Basics
Before the interview, brush up on key waste management concepts and practices. Familiarise yourself with recycling guidelines and common issues in waste disposal. This will show your potential employer that you're genuinely interested in the field and ready to engage with customers effectively.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully resolved customer queries or handled challenging situations. This will demonstrate your confidence and ability to communicate effectively.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially when juggling both office and fieldwork. This will highlight your ability to thrive in a fast-paced environment.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as dealing with contamination in recycling bins or engaging with customers about waste disposal. Practising your responses to these situations can help you feel more prepared and confident during the interview.
