At a Glance
- Tasks: Manage tenancies, support tenants, and resolve housing issues in a proactive manner.
- Company: Established organisation in the housing sector with a focus on community support.
- Benefits: Competitive salary up to £50,000, hybrid working, and flexible hours after training.
- Other info: Immediate start available; temporary contract until end of November.
- Why this job: Make a real difference in people's lives while enjoying autonomy and problem-solving.
- Qualifications: Experience as a Housing Officer and strong understanding of housing legislation required.
The predicted salary is between 50000 - 50000 £ per year.
Our client, an established organisation within the housing sector, is seeking an experienced Housing Officer to join their team on a temporary basis until the end of November. This is an excellent opportunity for a confident and capable housing professional who can manage their own patch, deliver a high quality tenancy management service and support tenants to sustain their homes and communities. Hybrid working is available following initial training, alongside a flexible working policy.
- Manage a designated tenancy patch, delivering a proactive and customer focused housing management service
- Carry out tenancy sign-ups, terminations, tenancy changes and estate inspections
- Manage and investigate anti-social behaviour cases and neighbour disputes using early intervention and enforcement tools
- Work closely with internal teams and external partners including local authority services, health professionals and support agencies
- Support vulnerable tenants through safeguarding, tenancy sustainment and appropriate signposting
- Maintain accurate records and ensure compliance with relevant housing legislation and organisational procedures
Previous experience working as a Housing Officer or in a similar housing management role is required, along with a strong understanding of Scottish housing legislation and tenancy management processes. Strong IT skills including Microsoft 365 and housing management systems are essential. A full UK driving licence and access to a vehicle is also necessary. Experience within a Housing Association or local authority housing service is preferred.
You are an experienced Housing Officer who enjoys autonomy, problem-solving and delivering a high-quality tenancy service. You are confident managing your own workload, engaging with tenants and partners, and handling complex housing issues in a calm and professional manner.
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