At a Glance
- Tasks: Lead a diverse team of engineers to deliver top-notch engineering services.
- Company: Join a reputable company in the fire and security industry.
- Benefits: Competitive salary, training opportunities, and employee engagement initiatives.
- Other info: Dynamic role with opportunities for career growth and development.
- Why this job: Make a real impact by mentoring and developing your team in a supportive environment.
- Qualifications: Experience in electrical systems and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Static Site – Canary Wharf – Days / some night shifts as required. We provide solutions from standards, experience and technology, that create seamless interaction within the environments of our customers, to satisfy their needs today and tomorrow.
Job Purpose
To provide essential support to the Field Line Manager, leading a diverse team of engineers, ensuring the seamless delivery of all engineering services within KPI guidelines.
Key Accountabilities
- Create an environment where engineers are motivated to achieve their best, leading by example with a strong commitment to excellence.
- Work closely with the Field Line Manager to develop and implement strategies that promote continuous improvement and enhance team efficiency.
- Provide mentorship and training to team members, helping them develop their technical skills and fostering a culture of ongoing learning and development.
- Assist in the induction of new team members, ensuring they are fully prepared with the necessary skills and knowledge to excel in their roles.
- Actively participate in engineering tasks, providing practical, on-the-ground support and troubleshooting complex systems, products, and issues.
- Offer over-the-phone technical assistance to team members, helping them resolve challenges swiftly and efficiently.
- Regularly conduct health and safety audits within the engineering team, identifying areas for improvement and ensuring compliance with safety regulations.
- Develop and enforce action plans to address any safety concerns, maintaining a safe working environment for all team members.
- Monitor and ensure that all engineering tasks are completed to the highest standards, meeting both customer expectations and business objectives.
- Serve as the primary communication link between field operations and the office, ensuring clear and consistent information flow.
- Facilitate feedback from the field to management, helping to refine processes and improve service delivery.
- Plan and schedule work assignments, effectively organizing personnel and material resources to meet project timelines and objectives.
About You
- Experience with Gent and Notifier systems.
- Proven experience in field electrical and supervisory/management.
- Industry specific qualifications (FIA or equivalent).
- Fully qualified, with a certificate in IOSH or SSSTS (Health and Safety).
- Proficiency in MS Office (Outlook, Word, Excel).
- Strong leadership and communication skills.
- Sound knowledge of contract terms and pricing.
- Full driving licence.
- Ability to create and build strong relationships, with a professional approach.
What We Offer
- Supportive and professional team environment.
- Opportunities for training and career development.
- Employee social and engagement initiatives.
- Van/Fuel Card/Uniform.
- The chance to be part of a reputable company in the fire and security industry.
We are committed to diversity and inclusion. Location: Canary Wharf, Greater London, United Kingdom, E14 4AS. Competitive – Dependant on Experience. Overtime, Callout, Door-to-Door.
Service Supervisor – Service Operations employer: Global Fire & Security
As a Service Supervisor in the dynamic environment of Canary Wharf, you will thrive in a supportive and professional team that values excellence and continuous improvement. Our commitment to employee growth is evident through tailored training opportunities and a culture that encourages mentorship and skill development. Join us to be part of a reputable company in the fire and security industry, where your contributions directly impact our success and the safety of our clients.
Contact Details:
Global Fire & Security Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Supervisor – Service Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about openings at companies like ours. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service operations. We want to see how you handle real-life situations, so think about examples from your past experiences that showcase your leadership and problem-solving skills.
✨Tip Number 3
Show us your passion for continuous improvement! During interviews, share your ideas on how you would motivate a team or enhance efficiency. We love candidates who are proactive and have a vision for growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Service Supervisor – Service Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant technical expertise, especially with Gent and Notifier systems.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Service Supervisor role. Share specific examples of how you've led teams and improved processes in previous positions.
Showcase Your Communication Skills:Since this role involves being the communication link between field operations and the office, demonstrate your strong communication skills in your application. Use clear and concise language to convey your points.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Global Fire & Security
✨Know Your Stuff
Make sure you brush up on your knowledge of Gent and Notifier systems, as well as any relevant electrical supervisory experience. Being able to discuss specific examples from your past roles will show that you’re not just familiar with the technical aspects but can also apply them effectively.
✨Show Your Leadership Skills
Prepare to talk about your leadership style and how you've motivated teams in the past. Think of specific instances where you’ve led by example or implemented strategies for continuous improvement. This will demonstrate your ability to create a positive environment for your future team.
✨Safety First
Since health and safety audits are part of the role, be ready to discuss your experience with safety regulations and how you’ve ensured compliance in previous positions. Highlight any certifications like IOSH or SSSTS to back up your claims.
✨Communication is Key
Think about how you’ve facilitated communication between teams in the past. Be prepared to share examples of how you’ve handled feedback and improved processes based on field input. This will show that you understand the importance of clear communication in ensuring seamless operations.
