At a Glance
- Tasks: Lead a team in delivering top-notch fire safety solutions and manage client relationships.
- Company: Join a market leader in fire and security systems based in Canary Wharf, London.
- Benefits: Competitive salary, bonus scheme, employee recognition, and referral bonuses.
- Other info: Diverse and inclusive workplace with growth opportunities.
- Why this job: Make a real impact in fire safety while developing your career in a supportive environment.
- Qualifications: Experience in fire systems management and strong communication skills required.
The predicted salary is between 31819 - 38889 £ per year.
Based at Canary Wharf, London - static site role Full Time – £DOE Car/Car Allowance + Bonus
WELCOME TO GLOBAL
We provide solutions from standards, experience and technology, that create seamless interaction within the environments of our customers, to satisfy their needs today and tomorrow. Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide. Thanks to a combined wealth of knowledge and experience between our directors, Global have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.
Due to continued market development, we are now seeking to appoint a Field Line Manager based at Canary Wharf, London.
Job Purpose:
- Provide exceptional customer service, managing and maintaining client relationships and carrying out regular review meetings.
- Day to day management of an engineering team.
Key Accountabilities
- Provide exceptional customer service, managing and maintaining client relationships and carrying out regular review meetings.
- Day to day management of an engineering team, organising the day-to-day duties and operation of the team.
- Taking ownership of key accounts and service contracts allocated.
- Working closely with the operations administration team.
- Overseeing all works for your region, taking full ownership of risk assessment/method statement, overseeing first time fix rates, deadline date adherence, planned maintenance, remedial works and real time documentation submission.
- Managing and monitoring allocated job budgets to justify increase or variations.
- Carrying out audits, inclusive of PDA usage, paperwork, timesheet records, mileage records and vehicles, in line with company policy.
- Carrying out client site audits, inclusive of checking customer O&Ms and site logs.
- Monitoring of supplier & sub-contract costs for your region.
- Monitor and review requirements for training in line with accreditation and standards.
- Produce monthly and ad hoc reports.
- Conduct engineer appraisals and probation reviews.
- Identify ‘better ways of working’, continually looking at improvements.
About You
- Demonstrable experience in the fire systems industry in a supervisory or management role.
- Knowledge of the relevant British Standards.
- Previous experience working in a customer-based environment.
- Good IT skills.
- Excellent communication and customer service skills.
- People management skills.
- Hold a full driving licence.
- Ability to create and build strong relationships, with a professional approach.
All successful candidates will need to undertake security vetting.
What we offer
- Competitive salary/bonus scheme.
- Employee recognition scheme.
- Paid refer a friend bonus up to £1000.
- Development and progression opportunities.
Does this sound like you? Excited about the role, but your past experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.
Fire Systems - Field Line Manager employer: Global Fire & Security
Global Fire and Security Systems is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a competitive package and the flexibility of a field-based role covering London and the South East, employees benefit from a supportive environment that encourages building strong client relationships and driving impactful projects in the fire and security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Fire Systems - Field Line Manager
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Global Fire & Security and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Global Fire & Security.
We think you need these skills to ace Fire Systems - Field Line Manager
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Global Fire & Security will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Global Fire & Security specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Global Fire & Security
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Global Fire & Security. It shows you’re proactive about your professional development!
