At a Glance
- Tasks: Support contract management and engineering teams with documentation and client communications.
- Company: Join a leading fire and security systems company based in Nottingham.
- Benefits: Enjoy discounted travel, employee recognition, and growth opportunities.
- Other info: Diverse and inclusive workplace welcoming all qualified candidates.
- Why this job: Be part of a dynamic team making a real impact in fire safety and security.
- Qualifications: Experience in contracts administration and strong CRM skills required.
The predicted salary is between 30000 - 40000 £ per year.
Global Fire and Security Systems is an independent company established in Nottingham since 1999, and a market leader in providing quality product solutions across the fire and security marketplace nationwide. We specialise in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems. Due to continued growth, we are seeking to appoint a Senior Contracts Administrator.
Job Purpose
Provide administrative support to the Contract Management and Engineering teams, managing contract documentation, data entry, renewal processes and client communications.
Key Tasks
- Review and respond to internal and external enquiries, communicating with new and existing clients.
- Review and process set up of new maintenance orders via internal CRM tools whilst checking data accuracy.
- Renegotiate contracts (e.g., fixed‑term agreements with pricing changes).
- Retain contracts with support from the Operational Team.
- Process contract changes for additional equipment on existing contracts.
- Contact internal and external clients to obtain missing information or answer queries.
- Maintain and update customer records in the CRM system.
- Mobilise large new contracts with Business Development Managers and Sales Coordinators.
- Import database changes and new contracts into the CRM system via an import tool.
- Review and collate asset data using internal apps for contract accuracy.
- Update customer records with notes and specific portal instructions.
- Manage own workload ensuring all KPIs are met.
- Identify and resolve problems on accounts post‑mobilisation, data change, integration.
- Perform day‑to‑day administration duties to keep the Contracts team operating effectively.
- Attend contract management update meetings with senior management as required.
About You
- Proven work experience as a Contracts Administrator or Sales Support agent.
- Confidence and enthusiasm, able to work independently and as part of a team.
- Hands‑on experience with CRM software and MS Office (especially Excel).
- Excellent attention to detail in a fast‑paced role, communicating via phone, email and portals.
- Strong organisational and multitasking skills.
- A team player with a high level of dedication.
- Ability to work under strict deadlines.
What We Offer
- Discounted travel to work schemes – Tram2work and Robin Hood tram and bus scheme.
- Excellent public transport location.
- Employee recognition scheme.
- Paid refer‑a‑friend bonus.
- Development and progression opportunities.
Inclusion and Diversity
We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. All qualified candidates are encouraged to apply, regardless of experience or qualifications – we value the perspectives that diverse backgrounds bring to our team. We look forward to hearing from you.
Senior Contracts Administrator in Nottingham employer: Global Fire & Security Systems
Global Fire and Security Systems is an exceptional employer located in Nottingham, offering a dynamic work environment that fosters employee growth and development. With a strong commitment to inclusion and diversity, the company provides excellent benefits such as discounted travel schemes and a robust employee recognition programme, making it an attractive place for individuals seeking meaningful and rewarding careers in the fire and security industry.
Contact Details:
Global Fire & Security Systems Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contracts Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Contracts Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to fire and security systems, and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Senior Contracts Administrator, you’ll need to handle client communications effectively. Role-play common interview questions with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get that application in and show us what you’ve got!
We think you need these skills to ace Senior Contracts Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Contracts Administrator role. Highlight your experience with contract management and CRM software, as these are key for us. Use specific examples that showcase your skills and achievements in similar roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your enthusiasm for the fire and security industry and how your background aligns with our values at Global Fire & Security Systems.
Showcase Your Attention to Detail:In this role, attention to detail is crucial. When filling out your application, double-check for any typos or errors. We want to see that you can maintain accuracy, especially when managing important contract documentation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Global Fire & Security Systems
✨Know Your Contracts Inside Out
Before the interview, brush up on your knowledge of contract administration. Familiarise yourself with common terms and processes, especially those relevant to fire and security systems. This will show that you’re not just a candidate but someone who understands the industry.
✨Showcase Your CRM Skills
Since the role involves using CRM software, be prepared to discuss your experience with it. Bring examples of how you've used CRM tools in past roles to manage contracts or client communications effectively. This will demonstrate your hands-on experience and technical proficiency.
✨Demonstrate Attention to Detail
In a fast-paced role like this, attention to detail is crucial. Prepare to share specific examples where your meticulous nature helped avoid errors or improved processes. This will highlight your ability to maintain accuracy under pressure.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding contract management issues. Think of scenarios where you had to renegotiate contracts or resolve discrepancies. Practising these responses will help you articulate your thought process clearly during the interview.
