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For Companies At a Glance
- Tasks: Join us as a Tech Site Reliability Engineer, tackling technical challenges daily.
- Company: Be part of a leading global fintech expanding in Europe.
- Benefits: Enjoy flexible work options and a vibrant corporate culture.
- Why this job: Make an impact in tech while collaborating with talented engineers.
- Qualifications: Bring your troubleshooting skills and experience in SRE or DevOps.
- Other info: Ideal for those passionate about crypto and blockchain technology.
The predicted salary is between 36000 - 60000 £ per year.
This is an opportunity for a technical problem solving SRE to join a leading global fintech who are currently growing their presence in Europe.
Role Responsibilities:
- Investigate, troubleshoot and diagnose incidents.
- Provide first-third line investigation and diagnosis of incidents and Service Requests.
- Be the Incident coordinator for operational incidents on the core engineering production platform. This includes all technical internal communications, ensuring processes are followed and all post-incident follow up and analysis.
- Escalate incidents or services requests that require system, config or code changes to appropriate on call Engineer.
- Manage engineering service requests, prioritizing requests according to urgency/impact and ensuring requests are serviced in a timely manner.
- Work with engineers to establish or update runbooks and procedures needed for handling incidents and Service Requests.
- Develop and maintain knowledge base and respond to customer’s technical questions.
- Actively monitor integration endpoints and external programmatic dependencies (i.e venue APIs).
- Maintain scripts, dashboards and other programmatic tools acquired or built.
Qualifications & Required Skillset:
- Ability to diagnose and troubleshoot technical issues both offline and in real-time.
- Ability to handle multiple priorities and deal with ambiguity.
- Experience with incident and problem management processes.
- Experience working as an Application Support / DevOps or SRE Role (preferably within Trading & Risk Management systems).
- Experience communicating to customers as well as to senior software engineers.
- Experience with Python, PostgreSQL and Unix.
- Experience with writing intermediate to advanced SQL queries for data extraction and troubleshooting purposes.
- Experience with using and troubleshooting programming interfaces especially REST APIs and Web Sockets.
- Experience with monitoring tools (Grafana, DataDog).
- Experience working with Crypto and blockchain (DLT).
- Familiarity with common engineering development workflows and tools (e.g. JIRA, Confluence, GitHub, Scrum, etc.).
- Familiarity with scaling, monitoring, and general production challenges of real-time (banking) systems.
- Familiarity with financial services infrastructure & processes (e.g ITIL) and related systems in an SRE or DevOps capacity.
- Familiarity with AWS Cloud Infrastructure & Processes.
- Familiarity with Release management processes and SDLC using agile methodologies and best practices.
- Motivated by working with people and solving their problems.
- Understanding of basic programming constructs (loops, conditionals, data types, regular expressions) with the ability to write and read non-trivial production and operational scripts.
Contact Detail:
Global Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Python, PostgreSQL, and monitoring tools like Grafana and DataDog. Having hands-on experience or projects showcasing these skills can set you apart during discussions.
✨Tip Number 2
Prepare to discuss your experience with incident management processes and how you've handled real-time troubleshooting in previous roles. Be ready to share specific examples that demonstrate your problem-solving abilities and your approach to managing multiple priorities.
✨Tip Number 3
Showcase your understanding of financial services infrastructure and processes, especially if you have experience in trading and risk management systems. This knowledge will be crucial in demonstrating your fit for the role within a fintech environment.
✨Tip Number 4
Engage with the community by participating in forums or groups related to SRE, DevOps, or fintech. Networking with professionals in the field can provide insights and potentially lead to referrals, increasing your chances of landing an interview with us.
We think you need these skills to ace Tech Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in incident management, troubleshooting, and any specific technologies mentioned in the job description, such as Python, PostgreSQL, and AWS. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your passion for problem-solving and your experience in SRE or DevOps roles. Mention specific examples of how you've successfully managed incidents or improved processes in previous positions, particularly in fintech or trading environments.
Showcase Technical Skills: Include a section in your application that specifically lists your technical skills, such as familiarity with REST APIs, monitoring tools like Grafana or DataDog, and your experience with SQL queries. This will help demonstrate your qualifications for the role.
Highlight Soft Skills: Don't forget to mention your ability to communicate effectively with both customers and senior engineers. Highlight your experience in managing multiple priorities and working under pressure, as these are crucial for the role of a Tech Site Reliability Engineer.
How to prepare for a job interview at Global Fintech
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Python, PostgreSQL, and Unix. Bring examples of how you've used these technologies in past roles, especially in troubleshooting and incident management.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about specific incidents you've managed. Use the STAR method (Situation, Task, Action, Result) to clearly outline how you diagnosed and resolved technical issues.
✨Familiarise Yourself with Financial Services
Since this role is within a fintech company, brush up on your knowledge of financial services infrastructure and processes. Understanding ITIL and how it applies to SRE will give you an edge.
✨Communicate Effectively
You'll need to communicate with both customers and senior engineers. Practice explaining complex technical concepts in simple terms, as this will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
