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- Tasks: Join us as a Tech Site Reliability Engineer, tackling technical challenges daily.
- Company: Be part of a leading global fintech expanding its footprint in Europe.
- Benefits: Enjoy flexible work options and a vibrant corporate culture.
- Why this job: Make an impact by solving real-world problems in a dynamic environment.
- Qualifications: Bring your tech skills, especially in Python, SQL, and incident management.
- Other info: Ideal for those passionate about crypto and blockchain technology.
The predicted salary is between 36000 - 60000 £ per year.
This is an opportunity for a technical problem solving SRE to join a leading global fintech who are currently growing their presence in Europe.
Role Responsibilities:
- Investigate, troubleshoot and diagnose incidents.
- Provide first-third line investigation and diagnosis of incidents and Service Requests.
- Be the Incident coordinator for operational incidents on the core engineering production platform. This includes all technical internal communications, ensuring processes are followed and all post-incident follow up and analysis.
- Escalate incidents or services requests that require system, config or code changes to appropriate on call Engineer.
- Manage engineering service requests, prioritising requests according to urgency/impact and ensuring requests are serviced in a timely manner.
- Work with engineers to establish or update runbooks and procedures needed for handling incidents and Service Requests.
- Develop and maintain knowledge base and respond to customer’s technical questions.
- Actively monitor integration endpoints and external programmatic dependencies (i.e venue APIs).
- Maintain scripts, dashboards and other programmatic tools acquired or built.
Qualifications & Required Skillset:
- Ability to diagnose and troubleshoot technical issues both offline and in real-time.
- Ability to handle multiple priorities and deal with ambiguity.
- Experience with incident and problem management processes.
- Experience working as an Application Support / DevOps or SRE Role (preferably within Trading & Risk Management systems).
- Experience communicating to customers as well as to senior software engineers.
- Experience with Python, PostgreSQL and Unix.
- Experience with writing intermediate to advanced SQL queries for data extraction and troubleshooting purposes.
- Experience with using and troubleshooting programming interfaces especially REST APIs and Web Sockets.
- Experience with monitoring tools (Grafana, DataDog).
- Experience working with Crypto and blockchain (DLT).
- Familiarity with common engineering development workflows and tools (e.g. JIRA, Confluence, GitHub, Scrum, etc.).
- Familiarity with scaling, monitoring, and general production challenges of real-time (banking) systems.
- Familiarity with financial services infrastructure & processes (e.g ITIL) and related systems in an SRE or DevOps capacity.
- Familiarity with AWS Cloud Infrastructure & Processes.
- Familiarity with Release management processes and SDLC using agile methodologies and best practices.
- Motivated by working with people and solving their problems.
- Understanding of basic programming constructs (loops, conditionals, data types, regular expressions) with the ability to write and read non-trivial production and operational scripts.
Tech Site Reliability Engineer employer: Global Fintech
Contact Detail:
Global Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Python, PostgreSQL, and monitoring tools like Grafana and DataDog. Having hands-on experience or projects showcasing these skills can set you apart during the interview process.
✨Tip Number 2
Brush up on your incident management processes and be prepared to discuss real-life scenarios where you've successfully diagnosed and resolved technical issues. This will demonstrate your problem-solving abilities and your understanding of the SRE role.
✨Tip Number 3
Network with professionals in the fintech and SRE community, especially those who have experience in trading and risk management systems. Engaging in discussions or attending relevant meetups can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare to showcase your communication skills, particularly how you convey technical information to both customers and senior engineers. Being able to articulate complex concepts clearly is crucial for an SRE role, so practice explaining your past experiences succinctly.
We think you need these skills to ace Tech Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in incident management, troubleshooting, and any specific technologies mentioned in the job description, such as Python, PostgreSQL, and AWS. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of a Tech Site Reliability Engineer. Mention specific experiences that demonstrate your problem-solving skills and ability to handle multiple priorities, as well as your familiarity with financial services infrastructure.
Showcase Technical Skills: Include a section in your application that specifically lists your technical skills, such as your experience with REST APIs, monitoring tools like Grafana or DataDog, and your knowledge of agile methodologies. This will help the hiring team quickly see your qualifications.
Prepare for Technical Questions: Anticipate technical questions related to incident management processes and troubleshooting techniques. Be ready to discuss your experience with programming constructs and how you've applied them in real-world scenarios, especially in high-pressure environments.
How to prepare for a job interview at Global Fintech
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Python, PostgresSQL, and Unix. Bring examples of how you've used these technologies in past roles, especially in troubleshooting and incident management.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions where you’ll need to demonstrate your ability to diagnose and troubleshoot technical issues. Think of specific incidents you've handled and be ready to explain your thought process.
✨Familiarise Yourself with Incident Management
Understand the incident and problem management processes thoroughly. Be ready to discuss how you prioritise service requests and manage incidents, as well as any tools you've used like Grafana or DataDog.
✨Communicate Effectively
Since the role involves communication with both customers and senior engineers, practice articulating complex technical concepts in a clear and concise manner. Prepare to discuss how you've successfully communicated in previous roles.
