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For Companies At a Glance
- Tasks: Join a dynamic team to troubleshoot and manage incidents in a fast-paced fintech environment.
- Company: Be part of a leading global fintech expanding its footprint in Europe.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Work on cutting-edge technology while making a real impact in the financial sector.
- Qualifications: Experience in SRE, DevOps, or Application Support with skills in Python, SQL, and cloud infrastructure.
- Other info: Ideal for tech-savvy problem solvers eager to tackle real-time challenges.
The predicted salary is between 36000 - 60000 £ per year.
This is an opportunity for a technical problem solving SRE to join a leading global fintech who are currently growing their presence in Europe.
Role Responsibilities:
- Investigate, troubleshoot and diagnose incidents.
- Provide first-third line investigation and diagnosis of incidents and Service Requests.
- Be the Incident coordinator for operational incidents on the core engineering production platform, including all technical internal communications, ensuring processes are followed and all post-incident follow up and analysis.
- Escalate incidents or services requests that require system, config or code changes to appropriate on call Engineer.
- Manage engineering service requests, prioritising requests according to urgency/impact and ensuring requests are serviced in a timely manner.
- Work with engineers to establish or update runbooks and procedures needed for handling incidents and Service Requests.
- Develop and maintain knowledge base and respond to customer’s technical questions.
- Actively monitor integration endpoints and external programmatic dependencies (i.e. venue APIs).
- Maintain scripts, dashboards and other programmatic tools acquired or built.
Qualifications & Required Skillset:
- Ability to diagnose and troubleshoot technical issues both offline and in real-time.
- Ability to handle multiple priorities and deal with ambiguity.
- Experience with incident and problem management processes.
- Experience working as an Application Support / DevOps or SRE Role (preferably within Trading & Risk Management systems).
- Experience communicating to customers as well as to senior software engineers.
- Experience with Python, PostgreSQL and Unix.
- Experience with writing intermediate to advanced SQL queries for data extraction and troubleshooting purposes.
- Experience with using and troubleshooting programming interfaces especially REST APIs and Web Sockets.
- Experience with monitoring tools (Grafana, DataDog).
- Experience working with Crypto and blockchain (DLT).
- Familiarity with common engineering development workflows and tools (e.g. JIRA, Confluence, GitHub, Scrum, etc.).
- Familiarity with scaling, monitoring, and general production challenges of real-time (banking) systems.
- Familiarity with financial services infrastructure & processes (e.g. ITIL) and related systems in an SRE or DevOps capacity.
- Familiarity with AWS Cloud Infrastructure & Processes.
- Familiarity with Release management processes and SDLC using agile methodologies and best practices.
- Motivated by working with people and solving their problems.
- Understanding of basic programming constructs (loops, conditionals, data types, regular expressions) with the ability to write and read non-trivial production and operational scripts.
Site Reliability Engineer (City of London) employer: Global Fintech
Contact Detail:
Global Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer (City of London)
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Grafana, DataDog, and AWS. Having hands-on experience or even personal projects showcasing your skills with these tools can set you apart during discussions.
✨Tip Number 2
Prepare to discuss real-world scenarios where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Network with professionals in the fintech space, especially those working in SRE roles. Attend meetups or webinars related to site reliability engineering and blockchain technology to gain insights and potentially make connections that could help you land the job.
✨Tip Number 4
Demonstrate your understanding of incident management processes by preparing questions about their current practices. Showing genuine interest in how they handle incidents and service requests can highlight your proactive approach and fit for the role.
We think you need these skills to ace Site Reliability Engineer (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in incident management, troubleshooting, and any specific technologies mentioned in the job description, such as Python, PostgreSQL, and AWS. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your passion for problem-solving and your experience in SRE roles. Mention specific examples of how you've successfully managed incidents or improved processes in previous positions, particularly in fintech or similar environments.
Showcase Technical Skills: Clearly outline your technical skills related to the role, including your experience with monitoring tools like Grafana and DataDog, as well as your familiarity with REST APIs and Web Sockets. Providing concrete examples of projects where you utilised these skills can strengthen your application.
Highlight Soft Skills: Don't forget to mention your ability to communicate effectively with both customers and senior engineers. Emphasise your experience in managing multiple priorities and working under pressure, as these are crucial for the Site Reliability Engineer role.
How to prepare for a job interview at Global Fintech
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Python, PostgreSQL, and Unix. Highlight specific projects where you diagnosed and resolved technical issues, especially in real-time scenarios.
✨Demonstrate Incident Management Experience
Share examples of how you've handled incidents in previous roles. Discuss your familiarity with incident management processes and how you prioritised requests based on urgency and impact.
✨Communicate Effectively
Since the role involves communicating with both customers and senior engineers, practice explaining complex technical concepts in simple terms. This will show your ability to bridge the gap between technical and non-technical stakeholders.
✨Familiarity with Tools and Processes
Make sure to mention your experience with monitoring tools like Grafana and DataDog, as well as your understanding of AWS Cloud Infrastructure. Being knowledgeable about common engineering workflows and agile methodologies will also be beneficial.
