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- Tasks: Join us as a Site Reliability Engineer to troubleshoot and manage incidents in a dynamic fintech environment.
- Company: Be part of a leading global fintech expanding its footprint in Europe.
- Benefits: Enjoy flexible work options, competitive perks, and a vibrant company culture.
- Why this job: This role offers hands-on problem-solving, collaboration with engineers, and a chance to impact real-time systems.
- Qualifications: Ideal candidates have experience in SRE, DevOps, or application support, with skills in Python and SQL.
- Other info: Familiarity with crypto, AWS, and agile methodologies is a plus!
The predicted salary is between 36000 - 60000 £ per year.
This is an opportunity for a technical problem solving SRE to join a leading global fintech who are currently growing their presence in Europe.
Role Responsibilities:
- Investigate, troubleshoot and diagnose incidents.
- Provide first-third line investigation and diagnosis of incidents and Service Requests.
- Be the Incident coordinator for operational incidents on the core engineering production platform. This includes all technical internal communications, ensuring processes are followed and all post-incident follow up and analysis.
- Escalate incidents or services requests that require system, config or code changes to appropriate on call Engineer.
- Manage engineering service requests, prioritizing requests according to urgency/impact and ensuring requests are serviced in a timely manner.
- Work with engineers to establish or update runbooks and procedures needed for handling incidents and Service Requests.
- Develop and maintain knowledge base and respond to customer’s technical questions.
- Actively monitor integration endpoints and external programmatic dependencies (i.e venue APIs).
- Maintain scripts, dashboards and other programmatic tools acquired or built.
Qualifications & Required Skillset:
- Ability to diagnose and troubleshoot technical issues both offline and in real-time.
- Ability to handle multiple priorities and deal with ambiguity.
- Experience with incident and problem management processes.
- Experience working as an Application Support / DevOps or SRE Role (preferably within Trading & Risk Management systems).
- Experience communicating to customers as well as to senior software engineers.
- Experience with Python, PostgreSQL and Unix.
- Experience with writing intermediate to advanced SQL queries for data extraction and troubleshooting purposes.
- Experience with using and troubleshooting programming interfaces especially REST APIs and Web Sockets.
- Experience with monitoring tools (Grafana, DataDog).
- Experience working with Crypto and blockchain (DLT).
- Familiarity with common engineering development workflows and tools (e.g. JIRA, Confluence, GitHub, Scrum, etc.).
- Familiarity with scaling, monitoring, and general production challenges of real-time (banking) systems.
- Familiarity with financial services infrastructure & processes (e.g. ITIL) and related systems in an SRE or DevOps capacity.
- Familiarity with AWS Cloud Infrastructure & Processes.
- Familiarity with Release management processes and SDLC using agile methodologies and best practices.
- Motivated by working with people and solving their problems.
- Understanding of basic programming constructs (loops, conditionals, data types, regular expressions) with the ability to write and read non-trivial production and operational scripts.
Site Reliability Engineer employer: Global Fintech
Contact Detail:
Global Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Python, PostgreSQL, and monitoring tools like Grafana or DataDog. Having hands-on experience or projects showcasing your skills with these technologies can set you apart during the interview process.
✨Tip Number 2
Brush up on your incident management skills. Be prepared to discuss your previous experiences in troubleshooting and resolving incidents, especially in high-pressure environments. Highlight any specific examples where you successfully coordinated incident responses or improved processes.
✨Tip Number 3
Showcase your communication skills by preparing to explain complex technical concepts in simple terms. Since the role involves liaising with both customers and senior engineers, being able to articulate your thoughts clearly will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Tip Number 4
Research the company’s culture and values, particularly their approach to fintech and innovation. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for working in a dynamic environment can make a positive impression during interviews.
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in incident management, troubleshooting, and any specific technologies mentioned in the job description, such as Python, PostgreSQL, and AWS. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your passion for problem-solving and your experience in SRE roles. Mention specific examples of how you've successfully managed incidents or improved processes in previous positions, particularly in fintech or similar environments.
Showcase Technical Skills: Include a section in your application that specifically lists your technical skills, especially those related to monitoring tools, programming interfaces, and any experience with crypto and blockchain. This will help demonstrate your fit for the role.
Prepare for Technical Questions: Anticipate technical questions related to incident management and troubleshooting during the interview process. Be ready to discuss your experience with SQL queries, REST APIs, and any relevant tools you've used, as well as how you approach problem-solving in real-time scenarios.
How to prepare for a job interview at Global Fintech
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Python, PostgreSQL, and Unix. Bring examples of how you've used these technologies in past roles, especially in troubleshooting and incident management.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions where you’ll need to demonstrate your ability to diagnose and troubleshoot technical issues. Think of specific incidents you've handled and be ready to explain your thought process.
✨Familiarise Yourself with Incident Management
Understand the incident and problem management processes thoroughly. Be ready to discuss how you prioritise service requests and manage incidents, as well as any tools you've used like Grafana or DataDog.
✨Communicate Effectively
Since the role involves communication with both customers and senior engineers, practice articulating complex technical concepts in a clear and concise manner. Prepare to discuss how you've successfully communicated in previous roles.
