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For Companies At a Glance
- Tasks: Join a dynamic team to troubleshoot and manage incidents in a fast-paced fintech environment.
- Company: Be part of a leading global fintech expanding its footprint in Europe.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Work on cutting-edge technology while making a real impact in the financial sector.
- Qualifications: Experience in SRE, DevOps, or Application Support with skills in Python, SQL, and cloud infrastructure.
- Other info: Ideal for tech-savvy problem solvers eager to tackle real-time challenges in banking systems.
The predicted salary is between 36000 - 60000 £ per year.
This is an opportunity for a technical problem solving SRE to join a leading global fintech who are currently growing their presence in Europe.
Role Responsibilities:
- Investigate, troubleshoot and diagnose incidents.
- Provide first-third line investigation and diagnosis of incidents and Service Requests.
- Be the Incident coordinator for operational incidents on the core engineering production platform. This includes all technical internal communications, ensuring processes are followed and all post-incident follow up and analysis.
- Escalate incidents or services requests that require system, config or code changes to appropriate on call Engineer.
- Manage engineering service requests, prioritizing requests according to urgency/impact and ensuring requests are serviced in a timely manner.
- Work with engineers to establish or update runbooks and procedures needed for handling incidents and Service Requests.
- Develop and maintain knowledge base and respond to customer’s technical questions.
- Actively monitor integration endpoints and external programmatic dependencies (i.e venue APIs).
- Maintain scripts, dashboards and other programmatic tools acquired or built.
Qualifications & Required Skillset:
- Ability to diagnose and troubleshoot technical issues both offline and in real-time.
- Ability to handle multiple priorities and deal with ambiguity.
- Experience with incident and problem management processes.
- Experience working as an Application Support / DevOps or SRE Role (preferably within Trading & Risk Management systems).
- Experience communicating to customers as well as to senior software engineers.
- Experience with Python, PostgreSQL and Unix.
- Experience with writing intermediate to advanced SQL queries for data extraction and troubleshooting purposes.
- Experience with using and troubleshooting programming interfaces especially REST APIs and Web Sockets.
- Experience with monitoring tools (Grafana, DataDog).
- Experience working with Crypto and blockchain (DLT).
- Familiarity with common engineering development workflows and tools (e.g. JIRA, Confluence, GitHub, Scrum, etc.).
- Familiarity with scaling, monitoring, and general production challenges of real-time (banking) systems.
- Familiarity with financial services infrastructure & processes (e.g ITIL) and related systems in an SRE or DevOps capacity.
- Familiarity with AWS Cloud Infrastructure & Processes.
- Familiarity with Release management processes and SDLC using agile methodologies and best practices.
- Motivated by working with people and solving their problems.
- Understanding of basic programming constructs (loops, conditionals, data types, regular expressions) with the ability to write and read non-trivial production and operational scripts.
Site Reliability Engineer employer: Global Fintech
Contact Detail:
Global Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Python, PostgreSQL, and monitoring tools like Grafana or DataDog. Having hands-on experience or projects showcasing these skills can set you apart during discussions.
✨Tip Number 2
Prepare to discuss your experience with incident management processes and how you've handled real-time troubleshooting in previous roles. Be ready to share specific examples that demonstrate your problem-solving abilities and your approach to managing multiple priorities.
✨Tip Number 3
Network with professionals in the fintech and SRE community, especially those who have experience in trading and risk management systems. Engaging in relevant forums or attending industry meetups can provide insights and potentially lead to referrals.
✨Tip Number 4
Showcase your understanding of financial services infrastructure and cloud processes, particularly AWS. Being able to articulate how these elements play a role in site reliability engineering will demonstrate your readiness for the position.
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in incident management, troubleshooting, and any specific technologies mentioned in the job description, such as Python, PostgreSQL, and AWS. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your passion for site reliability engineering and how your skills align with the company's needs. Mention specific experiences where you've successfully managed incidents or improved processes, showcasing your problem-solving abilities.
Showcase Technical Skills: Include a section in your application that specifically lists your technical skills, especially those related to monitoring tools, programming interfaces, and any experience with crypto and blockchain. This will help demonstrate your fit for the role.
Prepare for Technical Questions: Anticipate technical questions related to incident management and troubleshooting during the interview process. Be ready to discuss your experience with real-time systems and provide examples of how you've handled complex technical issues in the past.
How to prepare for a job interview at Global Fintech
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Python, PostgreSQL, and Unix. Highlight specific projects where you diagnosed and troubleshot technical issues, especially in real-time scenarios.
✨Demonstrate Incident Management Experience
Share examples of how you've handled incidents in the past. Discuss your familiarity with incident management processes and how you prioritised requests based on urgency and impact.
✨Communicate Effectively
Since the role involves communication with both customers and senior engineers, practice explaining complex technical concepts in simple terms. This will show your ability to bridge the gap between technical and non-technical stakeholders.
✨Familiarity with Tools and Processes
Make sure to mention your experience with monitoring tools like Grafana and DataDog, as well as your understanding of AWS Cloud Infrastructure. Being knowledgeable about common engineering workflows and tools will set you apart.
