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- Tasks: Support and enhance our production trading environment while tackling real-time operational challenges.
- Company: Join a global fintech leader with a focus on innovation and technical excellence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in the fintech space while developing your technical skills.
- Qualifications: 5+ years in Support, DevOps, or SRE roles with strong technical expertise.
- Other info: Dynamic work environment with a focus on continuous improvement and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A global fintech are seeking a proactive and technically adept Support & DevOps Engineer to maintain and enhance our production trading environment. This unique hybrid role blends BAU support responsibilities with advanced DevOps engineering tasks, ensuring robust operational efficiency and technical excellence.
The successful candidate will provide real-time operational support, build next-generation reconciliation tools for trade consistency across digital and traditional financial assets, and implement comprehensive monitoring and tooling solutions leveraging modern technologies.
Primary Responsibilities:
- Provide support for production environment issues, promptly diagnosing and resolving problems, both offline and in real-time.
- Communicate effectively with internal customers and senior software engineers to resolve and escalate issues clearly and efficiently.
- Design, develop, and maintain advanced reconciliation applications to ensure consistency across digital and traditional finance trade-capture processes.
- Develop and enhance monitoring dashboards and alerts using DataDog, Grafana, or similar technologies to proactively identify and address production issues, including end-to-end system latency.
- Build tooling and monitoring solutions to facilitate comprehensive post-release validation, ensuring software functions correctly following deployments.
- Participate in release management processes and uphold best practices following Agile methodologies.
- Be the Incident coordinator for operational incidents on the core engineering production platform, including all technical internal communications, ensuring processes are followed and all post-incident follow-up and analysis.
Qualifications and Skills:
- ~5+ years of combined experience in Support, DevOps, SRE, or related technical roles, ideally within financial technology environments.
- ~ Strong technical expertise with Python, Unix, PostgreSQL, and familiarity with Kafka, CockroachDB, FastAPI, GraphQL, Snowflake, Redis, and QuestDB or equivalent technologies.
- ~ Proven experience designing and implementing monitoring and alerting tools (DataDog, Grafana).
- ~ Solid experience with AWS Cloud Infrastructure and related operational processes.
- ~ Deep understanding of and experience troubleshooting REST APIs and WebSockets.
- ~ Exposure to crypto, blockchain (DLT), trading, and risk management systems is highly beneficial.
- ~ Familiarity with financial services infrastructure standards and processes (e.g., ITIL) within a DevOps or Site Reliability Engineering (SRE) context.
- ~ Demonstrated experience managing multiple priorities effectively and operating efficiently in ambiguous environments.
- ~ Excellent documentation and knowledge-sharing skills, coupled with a passion for continuous improvement in documentation strategies and tooling.
- ~ Experience with incident response protocols and comfort navigating high-pressure situations.
- ~ Proficiency with development workflows and tools (JIRA, Confluence, GitHub, Scrum methodologies).
- ~ Strong written and spoken English communication skills; ability to clearly articulate technical concepts to varied audiences.
Site Reliability Engineer I in London employer: Global Fintech
Contact Detail:
Global Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer I in London
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those working in roles similar to the Site Reliability Engineer position. Attend meetups, webinars, or even online forums to connect with potential colleagues and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving Python, AWS, or monitoring tools like DataDog and Grafana. This gives you a chance to demonstrate your technical expertise and problem-solving abilities directly to hiring managers.
✨Tip Number 3
Prepare for the interview by brushing up on your incident response protocols and troubleshooting techniques. Be ready to discuss real-life scenarios where you've resolved production issues or improved operational efficiency. This will show that you can handle the high-pressure situations typical in a Support & DevOps role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter, which can give you an edge over other candidates.
We think you need these skills to ace Site Reliability Engineer I in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical expertise in Python, AWS, and monitoring tools like DataDog or Grafana. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background in Support and DevOps aligns with our needs. Let us know what excites you about working in fintech!
Showcase Your Problem-Solving Skills: In your application, share specific examples of how you've diagnosed and resolved production issues in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it lands in the right hands!
How to prepare for a job interview at Global Fintech
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Python, Unix, and PostgreSQL. Be ready to discuss how you've used these technologies in past roles, particularly in a fintech context. This will show that you’re not just familiar with the tools but can apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved production issues in real-time. Think about specific incidents where you acted as an incident coordinator or managed high-pressure situations. This will demonstrate your ability to handle challenges and communicate effectively under stress.
✨Familiarise Yourself with Monitoring Tools
Since the role involves developing monitoring dashboards and alerts, be ready to discuss your experience with tools like DataDog and Grafana. If you have any personal projects or examples where you’ve implemented these solutions, share them to highlight your hands-on experience.
✨Understand Agile Methodologies
Brush up on Agile practices and be prepared to discuss how you've participated in release management processes. Highlight your experience with tools like JIRA and Confluence, and how they’ve helped you manage multiple priorities effectively in previous roles.
