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- Tasks: Support and enhance our production trading environment while tackling real-time operational challenges.
- Company: Join a global fintech leader with a focus on innovation and technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be at the forefront of fintech, making a tangible impact in a dynamic environment.
- Qualifications: 5+ years in Support, DevOps, or SRE roles with strong technical skills.
- Other info: Collaborative culture with a focus on continuous improvement and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A global fintech are seeking a proactive and technically adept Support & DevOps Engineer to maintain and enhance our production trading environment. This unique hybrid role blends BAU support responsibilities with advanced DevOps engineering tasks, ensuring robust operational efficiency and technical excellence.
The successful candidate will provide real-time operational support, build next-generation reconciliation tools for trade consistency across digital and traditional financial assets, and implement comprehensive monitoring and tooling solutions leveraging modern technologies.
Primary Responsibilities:- Provide support for production environment issues, promptly diagnosing and resolving problems, both offline and in real-time.
- Communicate effectively with internal customers and senior software engineers to resolve and escalate issues clearly and efficiently.
- Design, develop, and maintain advanced reconciliation applications to ensure consistency across digital and traditional finance trade-capture processes.
- Develop and enhance monitoring dashboards and alerts using DataDog, Grafana, or similar technologies to proactively identify and address production issues, including end-to-end system latency.
- Build tooling and monitoring solutions to facilitate comprehensive post-release validation, ensuring software functions correctly following deployments.
- Participate in release management processes and uphold best practices following Agile methodologies.
- Be the Incident coordinator for operational incidents on the core engineering production platform, including all technical internal communications, ensuring processes are followed and all post-incident follow-up and analysis.
- ~5+ years of combined experience in Support, DevOps, SRE, or related technical roles, ideally within financial technology environments.
- ~ Strong technical expertise with Python, Unix, PostgreSQL, and familiarity with Kafka, CockroachDB, FastAPI, GraphQL, Snowflake, Redis, and QuestDB or equivalent technologies.
- ~ Proven experience designing and implementing monitoring and alerting tools (DataDog, Grafana).
- ~ Solid experience with AWS Cloud Infrastructure and related operational processes.
- ~ Deep understanding of and experience troubleshooting REST APIs and WebSockets.
- ~ Exposure to crypto, blockchain (DLT), trading, and risk management systems is highly beneficial.
- ~ Familiarity with financial services infrastructure standards and processes (e.g., ITIL) within a DevOps or Site Reliability Engineering (SRE) context.
- ~ Demonstrated experience managing multiple priorities effectively and operating efficiently in ambiguous environments.
- ~ Excellent documentation and knowledge-sharing skills, coupled with a passion for continuous improvement in documentation strategies and tooling.
- ~ Experience with incident response protocols and comfort navigating high-pressure situations.
- ~ Proficiency with development workflows and tools (JIRA, Confluence, GitHub, Scrum methodologies).
- ~ Strong written and spoken English communication skills; ability to clearly articulate technical concepts to varied audiences.
Site Reliability Engineer I in City of London employer: Global Fintech
Contact Detail:
Global Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer I in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those working in roles similar to the Site Reliability Engineer I. Attend meetups, webinars, or even just grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving Python, AWS, or monitoring tools like DataDog and Grafana. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for the technical interview! Brush up on your knowledge of REST APIs, WebSockets, and incident response protocols. Practise explaining complex concepts in simple terms, as communication is key in this role. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. Let’s get you that Site Reliability Engineer I position!
We think you need these skills to ace Site Reliability Engineer I in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Reliability Engineer role. Highlight your experience with Python, AWS, and any relevant monitoring tools like DataDog or Grafana. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in Support and DevOps makes you a perfect fit. Remember, we love seeing enthusiasm and a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've diagnosed and resolved production issues. We’re keen on candidates who can demonstrate their ability to handle real-time challenges effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Global Fintech
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Python, Unix, and PostgreSQL. Be ready to discuss how you've used these technologies in past roles, particularly in a fintech context. This will show that you’re not just familiar with the tools but can apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved production issues in real-time. Think about specific incidents where you acted as an incident coordinator or managed high-pressure situations. This will demonstrate your ability to handle challenges and communicate effectively under stress.
✨Familiarise Yourself with Monitoring Tools
Since the role involves developing monitoring dashboards and alerts, be ready to discuss your experience with tools like DataDog and Grafana. If you have any personal projects or examples where you’ve implemented these solutions, share them to highlight your hands-on experience.
✨Understand Agile Methodologies
Brush up on Agile practices and be prepared to discuss how you've participated in release management processes. Highlight your experience with tools like JIRA and Confluence, and how they’ve helped you manage multiple priorities effectively in previous roles.
