At a Glance
- Tasks: Engage with clients and drivers, manage delivery documents, and ensure smooth logistics operations.
- Company: Fast-paced logistics company with a focus on customer service.
- Benefits: Competitive pay, temp to perm opportunity, and flexible working hours.
- Other info: Opportunity for career growth as the business relocates to Corby in 2027.
- Why this job: Join a dynamic team and play a key role in logistics while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 26500 - 27500 € per year.
Customer Service & POD Administrator Location: Brackmills, Northampton with relocation to Corby in 2027
Job Type: Temp to Perm (TTP)
Pay Rate: £12.71 per hour
We are currently recruiting for a Customer Service & POD Administrator to join a busy and fast-paced logistics operation. This is a Temp to Perm opportunity, and candidates must be comfortable with the business relocating to Corby in 2027.
Working Hours:
- Monday to Friday 8.5-hour shift (8 hours paid)
- Day shifts with flexibility required
- Typical hours are likely to be 08:00 - 16:30
- Flexibility to cover later shifts until 18:00 may be required during holidays or absences within the Customer Service team once fully trained.
Key Responsibilities:
- Liaising daily with clients and drivers via phone and email
- Chasing courier ETAs and sending transport updates
- Sorting, checking, scanning and indexing PODs (Proof of Delivery documents)
- Producing and investigating missing POD reports
- Implementing corrective actions to reduce missing PODs
- Updating customer service trackers and pallet trackers
- Running pallet count reports
- Managing archiving processes, including labelling and palletising boxes
POD Administrator in Northampton employer: Global Employment Bureau
Join a dynamic logistics team in Brackmills, Northampton, where we prioritise employee growth and a supportive work culture. As a Customer Service & POD Administrator, you'll benefit from a Temp to Perm role with competitive pay, flexible working hours, and the opportunity to develop your skills in a fast-paced environment. With a planned relocation to Corby in 2027, this position offers a unique chance to be part of an evolving company that values its employees and fosters a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land POD Administrator in Northampton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Don't forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace POD Administrator in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service & POD Administrator role. Highlight any relevant experience in logistics or customer service, and don’t forget to mention your flexibility with working hours!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your communication skills and any experience with managing documents or reports, as these are key for this role.
Show Off Your Tech Skills:Since the role involves sorting and indexing PODs, make sure to highlight any tech skills you have. If you’ve used specific software or tools in previous jobs, let us know – we love a tech-savvy candidate!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our dynamic team at StudySmarter!
How to prepare for a job interview at Global Employment Bureau
✨Know Your Role Inside Out
Make sure you understand the key responsibilities of a Customer Service & POD Administrator. Familiarise yourself with logistics terminology and processes, especially around Proof of Delivery (POD) documents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since you'll be liaising with clients and drivers, it's crucial to demonstrate your communication skills during the interview. Practice clear and concise responses, and think of examples where you've successfully handled customer queries or resolved issues in the past.
✨Flexibility is Key
Highlight your willingness to adapt to different working hours and shifts. The job requires flexibility, especially during holidays or absences. Share any previous experiences where you’ve had to adjust your schedule to meet business needs, as this will show you're a team player.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle missing PODs or other logistical challenges. Think of specific scenarios from your past experience where you implemented corrective actions or improved processes. This will demonstrate your proactive approach and problem-solving abilities.
