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- Tasks: Support partners by leading technical discussions and ensuring their success with our platform.
- Company: Global-e is a top global platform for cross-border e-commerce, partnering with major brands like Adidas and Disney.
- Benefits: Enjoy flexible working hours, travel opportunities, and the chance to work with industry leaders.
- Why this job: Join a dynamic team where your technical skills can drive real impact in global e-commerce.
- Qualifications: A degree in Computer Science and 5 years of experience in web technologies and system integration are essential.
- Other info: Be prepared to work globally and attend conferences to enhance your professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Adidas, SKIMS, Jabra, Disney, Bulgari, Victoria Secret, and Harrods.
We're looking for a skilled and enthusiastic Solutions Engineer to play a key role in supporting our ecosystem and partners development, leading technical discussions with system integrators, agencies, and e-commerce experts. As a Solutions Engineer (Partnership) at Global-e, you'll play a pivotal role in driving success for our external clients and partners. Your focus will be on technical aspects, ensuring that our partners thrive on their journey with us.
Responsibilities
- Enable Cross-Functional Collaboration
- Develop and maintain strong relationships with Partnerships, Agency Leads, and Product teams.
- Leverage your deep technical expertise to build trust by understanding their offering, technology, and customer needs.
- Build engagement plan including product & services fit analysis, enablement, integration strategy.
- Develop partner content and material as technical presentations, trainings, consultations, integration guides, and best practices.
- Become an expert on Global-e's capabilities and partner offerings.
- Act as the Product and R&D teams' mediator by thoroughly documenting feedback, input and requests that are raised during partners meetings.
- Define and support integration plans to deploy Global-e capabilities with partners in conjunction with Partnership Managers.
- Prioritise client success and work proactively to help partners achieve their business objectives.
- Provide technical guidance and support throughout the partnership lifecycle.
- Provide partners with "best practices" to optimise and ensure the effectiveness of the Global-e's integrated platform.
- Travel to sales/partners meetings and technological workshops, attend professional conferences etc. as required.
- Ability to be flexible and work global hours as required.
Requirements
- Technical Proficiency
- BA/BS/Master's degree in Computer Science or another technical field.
- Strong experience with web technologies, e-commerce platforms, system integration concepts, RESTful services and related tools.
- At least 5 years' hands-on experience in either infrastructure for SaaS/distributed systems or architecting and developing software.
- Partnership support experience in a Solutions Engineer capacity is preferred.
- Excellent communication skills to foster strong relationships with partners; ability to translate technical concepts into clear, actionable guidance.
- Exceptional interpersonal skills with the ability to deliver a technical pitch and communicate with technical personas.
- Proven ability to work collaboratively across cross-functional teams.
- Willingness to share knowledge and learn from others.
- Analytical mindset with the ability to identify and solve complex technical challenges.
- Must be able to multi-task and work well under deadlines in a changing environment.
- Enthusiasm for making a difference and driving positive outcomes.
- Desire to contribute to the growth and success of the team and overall, the company.
Solutions Engineer (Partnership) employer: Global-E
Contact Detail:
Global-E Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer (Partnership)
✨Tip Number 1
Familiarise yourself with Global-e's platform and its capabilities. Understanding their technology and how it integrates with e-commerce systems will help you engage in meaningful technical discussions with potential partners.
✨Tip Number 2
Network with professionals in the e-commerce and tech industry. Attend relevant conferences or workshops where you can meet system integrators and agency leads, as building these relationships can be crucial for your role as a Solutions Engineer.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Be ready to discuss past experiences where you've successfully navigated complex technical challenges, as this will demonstrate your capability to drive success for partners.
✨Tip Number 4
Highlight your communication skills during interviews. Being able to translate technical concepts into clear guidance is essential, so practice articulating your thoughts in a way that resonates with both technical and non-technical audiences.
We think you need these skills to ace Solutions Engineer (Partnership)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Solutions Engineer (Partnership) position at Global-e. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Technical Expertise: In your CV and cover letter, emphasise your technical proficiency, especially in web technologies, e-commerce platforms, and system integration. Provide specific examples of your hands-on experience that demonstrate your capability in these areas.
Showcase Communication Skills: Since the role requires excellent communication and interpersonal skills, include examples of how you've successfully collaborated with partners or cross-functional teams. Highlight any experience where you translated complex technical concepts into clear guidance.
Tailor Your Application: Customise your CV and cover letter for Global-e by using keywords from the job description. This shows that you've done your homework and are genuinely interested in the position. Make sure to express your enthusiasm for contributing to their success.
How to prepare for a job interview at Global-E
✨Showcase Your Technical Expertise
As a Solutions Engineer, you'll need to demonstrate your deep understanding of web technologies and e-commerce platforms. Be prepared to discuss specific projects where you've successfully integrated systems or solved complex technical challenges.
✨Communicate Clearly and Effectively
Excellent communication skills are crucial for this role. Practice explaining technical concepts in simple terms, as you'll need to convey information to both technical and non-technical stakeholders. Consider preparing examples of how you've done this in past roles.
✨Demonstrate Relationship-Building Skills
Global-e values strong partnerships, so be ready to discuss how you've built and maintained relationships with clients or partners in previous positions. Highlight any experience you have in cross-functional collaboration and how it contributed to project success.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview that test your analytical mindset and problem-solving abilities. Think of examples from your past where you've identified issues and implemented effective solutions, especially in a fast-paced environment.
