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- Tasks: Support and optimise our GTM application stack, focusing on HubSpot and integrations.
- Company: Global-e, the leading platform for cross-border e-commerce growth.
- Benefits: Competitive salary, diverse team, and opportunities for professional development.
- Why this job: Join a dynamic team and make an impact in global e-commerce operations.
- Qualifications: 3+ years in Business Operations with hands-on HubSpot experience.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We help hundreds of brands and retailers sell internationally with ease by managing localization, payments, duties, logistics, and compliance end-to-end. Our growth depends on a scalable, well-integrated GTM tech stack — and this role sits at the center of it.
We are looking for a Business Operations & Applications Specialist to support and execute on the day-to-day ownership of our GTM application stack, with HubSpot as the core system. This is a hands-on role focused on application configuration, integrations, tool adoption, and system optimization. You’ll work closely with Revenue Operations, IT, Data, Sales, Partnerships, and CSM teams to ensure our tools support real GTM workflows, clean data, and scalable growth.
What You’ll Do
- GTM Applications & Tool Ownership
- Configure, maintain, and support GTM applications across Sales, Partnerships, and CSM teams
- Manage day-to-day operations of tools such as: HubSpot (core CRM, workflows, pipelines, automations), LinkedIn Sales Navigator, Cognism, Similarweb, Crossbeam, UserGems, conversational AI tools, Partnership tools (e.g., Euler, Etail)
- Support licence management, renewals, access control, and vendor coordination
- Drive user adoption through training, onboarding, and documentation
- HubSpot, Integrations & APIs Support
- Support HubSpot as the system of record, ensuring data accuracy and pipeline hygiene
- Configure workflows, custom properties, objects, and automations
- Assist in building and maintaining integrations with third-party tools (native or API-based)
- Partner with IT and Data teams on technical requirements, API logic, and sync validation
- New Tools & 2026 Roadmap Support
- Support evaluation, setup, and rollout of new GTM tools planned for 2026, including: Sales dialers (e.g., Naboo or equivalent), Data enrichment and contact APIs, Mass email tools for CSMs
- Help document requirements, test integrations, and support go-live
- Sales Flow & Pipeline Support
- Understand end-to-end sales and partnership flows, from lead creation to close and handoff
- Ensure systems support pipeline stages, routing logic, and forecasting needs
- Monitor data quality issues and proactively flag gaps or inefficiencies
- Reporting, Optimisation & Cross-Functional Work
- Support GTM dashboards, BI reporting, and performance tracking
- Assist in system-level analysis to identify friction, bottlenecks, and improvement opportunities
- Participate in cross-functional GTM and systems initiatives
Requirements
- 3+ years of experience in Business Operations, Sales Operations, Revenue Operations, or GTM Systems
- Hands‑on experience with HubSpot (required)
- Familiarity with GTM tools and data platforms (Sales Nav, enrichment tools, partnership tools, etc.)
- Working understanding of sales pipelines, forecasting, and GTM workflows
- Experience working with integrations and APIs (hands‑on or in partnership with IT)
- Strong analytical skills (Excel / Google Sheets; SQL a plus)
- Detail‑oriented, execution‑focused, and comfortable in a fast‑paced environment
Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.
Business Operations Specialist employer: Global-E
Contact Detail:
Global-E Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with tools like HubSpot and other GTM applications. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Get comfortable talking about your experience and how it relates to the role of a Business Operations Specialist.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Specialist role. Highlight your experience with HubSpot and any relevant GTM tools. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about global e-commerce and how you can contribute to our team. Keep it engaging and personal, just like we do at StudySmarter.
Show Off Your Analytical Skills: Since this role requires strong analytical skills, don’t forget to mention your experience with data analysis tools like Excel or Google Sheets. We love seeing how you’ve used data to drive decisions in past roles!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Global-E
✨Know Your Tools Inside Out
Make sure you’re familiar with HubSpot and other GTM tools mentioned in the job description. Brush up on how to configure workflows, manage pipelines, and ensure data accuracy. Being able to discuss specific features or integrations will show that you’re ready to hit the ground running.
✨Understand the Sales Flow
Get a solid grasp of the end-to-end sales and partnership flows. Be prepared to talk about how you would support these processes and identify potential bottlenecks. This shows you’re not just tech-savvy but also understand the business side of operations.
✨Showcase Your Analytical Skills
Since strong analytical skills are key for this role, come prepared with examples of how you've used data to drive decisions or improve processes in previous roles. Whether it’s through Excel, Google Sheets, or SQL, demonstrating your analytical prowess will set you apart.
✨Be Ready for Cross-Functional Collaboration
This role involves working closely with various teams like IT, Sales, and Partnerships. Think of examples where you’ve successfully collaborated across departments. Highlighting your teamwork skills will show that you can thrive in a fast-paced, integrated environment.
