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- Tasks: Support and optimise our GTM application stack, focusing on HubSpot and other tools.
- Company: Global-e, a leader in cross-border e-commerce solutions.
- Benefits: Competitive salary, diverse team, and opportunities for professional growth.
- Why this job: Join a dynamic team and make an impact in global e-commerce.
- Qualifications: 3+ years in Business Operations with hands-on HubSpot experience.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We help hundreds of brands and retailers sell internationally with ease by managing localization, payments, duties, logistics, and compliance end-to-end.
We are looking for a Business Operations & Applications Specialist to support and execute on the day-to-day ownership of our GTM application stack, with HubSpot as the core system. This is a hands-on role focused on application configuration, integrations, tool adoption, and system optimization. You'll work closely with Revenue Operations, IT, Data, Sales, Partnerships, and CSM teams to ensure our tools support real GTM workflows, clean data, and scalable growth.
What You'll Do
- Configure, maintain, and support GTM applications across Sales, Partnerships, and CSM teams
- Manage day-to-day operations of tools such as HubSpot, LinkedIn Sales Navigator, Cognism, Similarweb, Crossbeam, UserGems, conversational AI tools, and partnership tools (e.g., Euler, Etail)
- Support licence management, renewals, access control, and vendor coordination
- Drive user adoption through training, onboarding, and documentation
- Support HubSpot as the system of record, ensuring data accuracy and pipeline hygiene
- Configure workflows, custom properties, objects, and automations
- Assist in building and maintaining integrations with third-party tools (native or API-based)
- Partner with IT and Data teams on technical requirements, API logic, and sync validation
- Support evaluation, setup, and rollout of new GTM tools planned for 2026, including sales dialers, data enrichment, and mass email tools for CSMs
- Help document requirements, test integrations, and support go-live
- Understand end-to-end sales and partnership flows, from lead creation to close and handoff
- Ensure systems support pipeline stages, routing logic, and forecasting needs
- Monitor data quality issues and proactively flag gaps or inefficiencies
- Support GTM dashboards, BI reporting, and performance tracking
- Assist in system-level analysis to identify friction, bottlenecks, and improvement opportunities
- Participate in cross-functional GTM and systems initiatives
Requirements
- 3+ years of experience in Business Operations, Sales Operations, Revenue Operations, or GTM Systems
- Hands-on experience with HubSpot (required)
- Familiarity with GTM tools and data platforms (Sales Nav, enrichment tools, partnership tools, etc.)
- Working understanding of sales pipelines, forecasting, and GTM workflows
- Experience working with integrations and APIs (hands-on or in partnership with IT)
- Strong analytical skills (Excel / Google Sheets; SQL a plus)
- Detail-oriented, execution-focused, and comfortable in a fast-paced environment
Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.
Business Operations Specialist in London employer: Global-e Online Ltd.
Contact Detail:
Global-e Online Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals, especially in areas like GTM workflows and tool optimisation.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with tools like HubSpot and your analytical skills can help streamline operations. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Business Operations Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Specialist role. Highlight your experience with HubSpot and any relevant GTM tools. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about business operations and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Show Off Your Analytical Skills: Since this role requires strong analytical skills, don’t forget to mention your experience with data analysis tools like Excel or Google Sheets. We’re keen to see how you’ve used these skills in past roles!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at Global-e!
How to prepare for a job interview at Global-e Online Ltd.
✨Know Your Tools Inside Out
Make sure you’re familiar with HubSpot and other GTM tools mentioned in the job description. Brush up on how they work, their features, and any recent updates. Being able to discuss specific functionalities or share experiences using these tools will show your hands-on expertise.
✨Understand the Sales Pipeline
Get a solid grasp of the end-to-end sales and partnership flows. Be prepared to discuss how you’ve supported pipeline stages in previous roles. This will demonstrate your understanding of the processes and how you can contribute to optimising them.
✨Showcase Your Analytical Skills
Since strong analytical skills are crucial for this role, come ready to discuss how you’ve used data analysis in past positions. Bring examples of how you’ve identified bottlenecks or improved processes using data insights, especially with tools like Excel or Google Sheets.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their current GTM strategies, upcoming tools for 2026, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
