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- Tasks: Support and optimise our GTM application stack, focusing on HubSpot and other tools.
- Company: Join Global-e, the leader in cross-border e-commerce solutions.
- Benefits: Competitive salary, diverse team, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment with innovative tools.
- Qualifications: 3+ years in Business Operations and hands-on HubSpot experience required.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We help hundreds of brands and retailers sell internationally with ease by managing localization, payments, duties, logistics, and compliance end-to-end.
We are looking for a Business Operations & Applications Specialist to support and execute on the day-to-day ownership of our GTM application stack, with HubSpot as the core system. This is a hands‑on role focused on application configuration, integrations, tool adoption, and system optimization. You’ll work closely with Revenue Operations, IT, Data, Sales, Partnerships, and CSM teams to ensure our tools support real GTM workflows, clean data, and scalable growth.
What You’ll Do
- Configure, maintain, and support GTM applications across Sales, Partnerships, and CSM teams
- Manage day‑to‑day operations of tools such as HubSpot, LinkedIn Sales Navigator, Cognism, Similarweb, Crossbeam, UserGems, conversational AI tools, and partnership tools (e.g., Euler, Etail)
- Support licence management, renewals, access control, and vendor coordination
- Drive user adoption through training, onboarding, and documentation
HubSpot, Integrations & APIs
- Support HubSpot as the system of record, ensuring data accuracy and pipeline hygiene
- Configure workflows, custom properties, objects, and automations
- Assist in building and maintaining integrations with third‑party tools (native or API‑based)
- Partner with IT and Data teams on technical requirements, API logic, and sync validation
New Tools & 2026 Roadmap Support
- Support evaluation, setup, and rollout of new GTM tools planned for 2026, including sales dialers, data enrichment, and mass email tools for CSMs
- Help document requirements, test integrations, and support go‑live
Sales Flow & Pipeline Support
- Understand end‑to‑end sales and partnership flows, from lead creation to close and handoff
- Ensure systems support pipeline stages, routing logic, and forecasting needs
- Monitor data quality issues and proactively flag gaps or inefficiencies
Reporting, Optimisation & Cross‑Functional Work
- Support GTM dashboards, BI reporting, and performance tracking
- Assist in system‑level analysis to identify friction, bottlenecks, and improvement opportunities
- Participate in cross‑functional GTM and systems initiatives
Requirements
- 3+ years of experience in Business Operations, Sales Operations, Revenue Operations, or GTM Systems
- Hands‑on experience with HubSpot (required)
- Familiarity with GTM tools and data platforms (Sales Nav, enrichment tools, partnership tools, etc.)
- Working understanding of sales pipelines, forecasting, and GTM workflows
- Experience working with integrations and APIs (hands‑on or in partnership with IT)
- Strong analytical skills (Excel / Google Sheets; SQL a plus)
- Detail‑oriented, execution‑focused, and comfortable in a fast‑paced environment
Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.
Business Operations Specialist employer: Global-e Online Ltd.
Contact Detail:
Global-e Online Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with tools like HubSpot. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by understanding the company’s GTM strategies. Research Global-e and think about how your skills can help them optimise their operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining us.
We think you need these skills to ace Business Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Operations Specialist. Highlight your experience with HubSpot and any relevant GTM tools, as we want to see how you can fit into our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about business operations and how your skills align with our needs. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Analytical Skills: Since we're all about data-driven decisions, make sure to highlight your analytical skills in your application. Whether it's Excel, Google Sheets, or SQL, let us know how you've used these tools to drive results.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Global-e Online Ltd.
✨Know Your Tools Inside Out
Make sure you’re familiar with HubSpot and other GTM tools mentioned in the job description. Brush up on how they work, their features, and any recent updates. Being able to discuss specific functionalities or share experiences using these tools will show your hands-on expertise.
✨Understand the Sales Flow
Get a solid grasp of the end-to-end sales and partnership flows. Be prepared to discuss how you’ve supported sales pipelines in the past and how you can ensure systems align with pipeline stages. This will demonstrate your understanding of the role's requirements and your ability to contribute effectively.
✨Showcase Your Analytical Skills
Since strong analytical skills are crucial for this position, come ready to discuss how you've used data analysis in previous roles. Bring examples of how you’ve identified bottlenecks or inefficiencies and what steps you took to resolve them. This will highlight your problem-solving abilities.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current GTM tools, upcoming projects, or team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
