At a Glance
- Tasks: Support members by resolving fraudulent and merchant dispute transactions across various payment methods.
- Company: Global Credit Union, dedicated to member support and community service.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a supportive team focused on member satisfaction and career development.
- Why this job: Make a real difference in members' lives by helping them navigate disputes effectively.
- Qualifications: Strong communication skills, attention to detail, and experience in dispute resolution.
The predicted salary is between 30000 - 40000 £ per year.
Global Credit Union is seeking a Dispute Resolution Specialist II/III to support members with fraudulent and merchant dispute transactions across Debit, Credit, and ACH.
You will research cases, apply applicable regulations and operating rules, and work to resolve disputes promptly with accurate documentation.
The role requires strong written and verbal communication, attention to detail, and the ability to manage case workloads efficiently while maintaining empathy for members.
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We think you need these skills to ace Senior Card Dispute Resolution Expert in Street
Dispute Resolution
Fraud Investigation
Regulatory Knowledge
Documentation Skills
Written Communication
Verbal Communication
Attention to Detail
