At a Glance
- Tasks: Create impactful reports and dashboards to combat fraud and enhance performance.
- Company: Join a leading credit union focused on innovation and teamwork.
- Benefits: Enjoy competitive pay, health insurance, 401(k) match, and tuition reimbursement.
- Why this job: Make a difference in fraud management while developing your analytical skills.
- Qualifications: High school diploma with strong Microsoft Office skills and analytical mindset.
- Other info: Dynamic work environment with opportunities for growth and advancement.
The predicted salary is between 45000 - 72000 £ per year.
Reports to: Manager, Fraud Strategy & Analytics
Functions Supervised: None
Primary Functions: This position contributes to Enterprise Fraud Management by developing and refining comprehensive reporting packages, including Monthly Business Reviews (MBRs), incident management decks, as well as performance and productivity reports. Essential duties include maintaining and updating key performance indicators (KPIs), departmental procedures, overseeing data and document collection, and synthesizing critical insights to create professional executive level reports.
Duties And Responsibilities
- Develop and publish meaningful dashboards of KPIs and other metrics related to fraud staff and system performance.
- Compile and publish MBRs featuring KPIs, achievements, challenges, and risks of all pillars within Enterprise Fraud Management.
- Maintain and update KPIs as data and reporting needs evolve.
- Support and validate data collection and usage for a wide range of reporting purposes.
- Support document collection and distribution for fraud incident management activities.
- Document and report on fraud trends, and alert performance.
- Distill larger reports/data sets into key points and action items.
- Survey processes and procedures; develop workflows and process diagrams.
- Review, draft, update and maintain departmental policies and procedures in coordination with department supervisors and subject matter experts.
- Collaborate with Fraud Analytics, Fraud Operations, and Dispute Resolution, along with external business lines such as Data Analytics, Digital Experience, Payment Operations, RFS Operations, and others.
- Provide ad hoc reporting as requested.
- Ensure compliance with laws, rules, regulations, policies and procedures applicable to assigned departments and related credit union activities.
- Champion continuous improvement and standardized processes that drive productivity and quality across the credit union.
- Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills:
- Demonstrates skill in creating high-quality presentations using the full suite of Microsoft tools such as Word, Excel, PowerPoint, and Visio.
- Experienced in using data and visual aids to clearly present information and deliver compelling messages.
- Brings advanced analytical, problem-solving, and decision-making skills, along with strong interpersonal abilities that support teamwork across various departments.
- Capable of applying both strategic and tactical thinking with sound judgment.
- Shows strong ownership, attention to detail, and effective written and verbal communication.
- Excels in fast-paced, changing environments and is dedicated to achieving outstanding results.
Tenure: Assignment to the Fraud Reporting Analyst I (Category 10) or Fraud Reporting Analyst II (Category 09) position will be determined by the candidate's education and/or experience. Advancement requires management recommendation and will be based on the candidate's experience and performance.
Compensation
Salary Pay Range:
- Fraud Reporting Analyst I (Category 10): $63,233 - $99,908 annually
- Fraud Reporting Analyst II (Category 09): $69,557 - $112,677 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above. In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Equal Opportunity Employer
Fraud Reporting Analyst I, II in Street employer: Global Credit Union
Contact Detail:
Global Credit Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Reporting Analyst I, II in Street
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Use real-life examples from your experience to demonstrate how you’ve tackled challenges and delivered results.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that match your skills and interests, and tailor your approach accordingly!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
We think you need these skills to ace Fraud Reporting Analyst I, II in Street
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Fraud Reporting Analyst role. Highlight your experience with KPIs, reporting, and data analysis, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Skills: When you're writing your application, don't forget to mention your proficiency in Microsoft tools like Excel and PowerPoint. We love seeing candidates who can create compelling presentations and dashboards, so give us examples of your past work!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, clarity is key when presenting data and insights!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets to the right people quickly. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Global Credit Union
✨Know Your KPIs
Before the interview, make sure you understand key performance indicators (KPIs) relevant to fraud management. Be ready to discuss how you've used data to create reports or dashboards in the past, as this will show your analytical skills and familiarity with the role.
✨Showcase Your Presentation Skills
Since the job involves creating high-quality presentations, prepare a few examples of your work using Microsoft tools like PowerPoint or Excel. Bring these along to the interview to demonstrate your ability to distill complex data into clear, compelling visuals.
✨Understand the Fraud Landscape
Research current trends in fraud management and be prepared to discuss them. This shows that you're proactive and knowledgeable about the industry, which can set you apart from other candidates.
✨Emphasise Team Collaboration
The role requires collaboration across various departments. Think of examples where you've successfully worked in a team setting, especially in fast-paced environments. Highlight your interpersonal skills and how they contribute to achieving common goals.