Global Credit Union is seeking a Dispute Resolution Specialist to assist members with fraudulent and merchant dispute transactions on Debit Card, Credit Card and ACH. You will research cases, communicate clearly with members, and work to resolve disputes in line with federal rules and NACHA/VISA operating standards.
The role emphasizes accurate documentation, prompt responses, and escalation when needed. A background in financial operations and a service-oriented mindset is preferred.
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Dispute Resolution Specialist I — Card & ACH in Street employer: Global Credit Union
Global Credit Union is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on optimising recoveries, our team enjoys competitive compensation, comprehensive benefits, and ample opportunities for professional growth in a supportive environment. Located in a vibrant community, we offer unique advantages such as flexible working arrangements and a commitment to work-life balance, making it a rewarding place to build your career.
