At a Glance
- Tasks: Lead collection activities and manage workflow for optimal recoveries.
- Company: Join a dynamic team focused on financial recovery and growth.
- Benefits: Enjoy competitive salary, comprehensive health insurance, and generous leave programs.
- Other info: Great opportunities for career advancement and professional development.
- Why this job: Make a real impact in financial recovery while developing your leadership skills.
- Qualifications: Four years of consumer collection experience and strong judgement skills required.
The predicted salary is between 112677 - 112677 £ per year.
Overview
Reports To: SC Recovery Manager
This is a Supervisory Position
Functions Supervised: Recovery
Primary Functions: Perform collection activity on assigned accounts.
Duties And Responsibilities:
- Perform all duties of a Special Credits Recovery Officer III.
- Responsible for the review of Recovery collection and associated work and for making recommendations regarding the need for adjustment in work routines.
- Responsible for daily management of work flow, general ledger accounting, preparation of monthly reports/portfolio analysis, daily processing/calendars, and processing collection agency assignment reports.
- Responsible for management of assignments and recalls to and from collection agencies and/or legal actions on collection accounts in order to optimize recoveries and minimise expenses.
- Develop and train staff to understand and comply with all policies, laws and procedures as they relate to collections.
- Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent.
Experience/Skills:
- Must have at least four years experience in the consumer collection field with proven ability to effectively collect delinquent accounts.
- Must have advanced knowledge of all office equipment and systems used for collections to include credit card and active collection software products for daily, weekly, and monthly collection operations.
- Must have a proven ability to evaluate difficult situations and exercise good judgment.
- Must have good human relation skills and a strong personality to effectively handle adverse situations routinely.
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: $69,557 - $112,677 annually
Benefits:
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Equal Opportunity Employer
Senior Special Credits Recovery Officer employer: Global Credit Union
As a Senior Special Credits Recovery Officer, you will thrive in a dynamic work environment that prioritises employee growth and development. Our company offers comprehensive benefits, including generous leave programs and tuition reimbursement, fostering a supportive culture where your contributions are valued. Located in a vibrant area, we provide a unique opportunity to engage with a diverse team while optimising recoveries and minimising expenses in the collections field.
