At a Glance
- Tasks: Contact members about overdue payments and help them set up repayment plans.
- Company: Reputable financial institution in the UK with a focus on customer support.
- Benefits: Competitive salary, comprehensive benefits, and full-time employment.
- Why this job: Kickstart your career in finance while making a positive impact on customers' lives.
- Qualifications: High school diploma and strong communication skills.
- Other info: Great opportunity for growth in the finance and sales sectors.
The predicted salary is between 28800 - 43200 £ per year.
A financial institution in the UK is seeking a Special Credits Control Officer I, II, or III. This entry-level role involves contacting members regarding delinquent financial obligations, providing assistance in repayment arrangements, and analyzing loan documentation.
Ideal candidates will have a high school diploma and demonstrate effective communication skills.
The position offers a competitive salary range, comprehensive benefits, and full-time employment in finance and sales.
Credit Recovery & Collections Officer (I–III) employer: Global Credit Union
Contact Detail:
Global Credit Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Recovery & Collections Officer (I–III)
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent news can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves contacting members, being clear and confident in your speech will set you apart. Try role-playing with a friend or family member.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you're engaged and eager to learn more about the team and the company culture.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Credit Recovery & Collections Officer (I–III)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of a Credit Recovery & Collections Officer, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the position and how your communication skills can help us in managing delinquent financial obligations.
Showcase Your Communication Skills: Since effective communication is key for this role, make sure to demonstrate this in your application. Whether it’s through your writing style or examples of past experiences, let us know you can connect with members effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Global Credit Union
✨Know Your Stuff
Make sure you understand the basics of credit recovery and collections. Brush up on financial terminology and be ready to discuss how you would handle delinquent accounts. This shows that you're not just interested in the role, but that you’re prepared for it.
✨Practice Your Communication Skills
Since effective communication is key in this role, practice explaining complex concepts in simple terms. You might even want to role-play with a friend or family member to get comfortable discussing repayment arrangements and loan documentation.
✨Show Empathy and Understanding
When discussing your approach to contacting members about their financial obligations, highlight your ability to empathise with their situations. Share examples of how you would handle sensitive conversations, as this will demonstrate your suitability for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to credit recovery and collections. This not only shows your interest in the position but also gives you insight into their values and practices, helping you determine if it’s the right fit for you.