Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create and update training materials for real estate operations and assist in user training.
- Company: Join a leading credit union focused on innovation and community support.
- Benefits: Enjoy competitive salary, comprehensive health insurance, 401(k) match, and tuition reimbursement.
- Why this job: Make a difference by enhancing training and documentation in the real estate sector.
- Qualifications: Bachelor's degree in business or finance; experience in real estate lending preferred.
- Other info: Opportunities for career advancement based on performance and certifications.
The predicted salary is between 42000 - 66000 £ per year.
Overview
Reports To: Mortgage Systems Administrator Supervisor
Functions Supervised: None
Primary Functions: Develop and update the documentation of standards, procedures, and training materials for real estate operations.
Responsibilities:
- Assist in developing and presenting loan origination system and workflow training courses to new users.
- Assist with coordination of addition of new training or classes to transcripts with Global Credit Union University.
- Assist in the design and implementation of in-house training classes.
- Train and introduce the use of new system(s) or new system features to end users.
- Review and update Global Credit Union mortgage and real estate policies and procedures to conform to Credit Union, investor, guarantor and regulatory requirements.
- Prepare documentation of approved operational procedures.
- Perform training and assist in implementation of revised procedures.
- Review production deficiencies as identified by management to develop new controls and/or training as needed.
- Work with department subject matter experts to design procedures and coordinate integration of procedures into applicable workflows and systems.
- Report system issues to RE Systems and assist with testing and resolving reported issues.
- Perform other duties as assigned.
Qualifications:
Education: Bachelors degree in accounting, business, or finance. Professional designations or advanced industry courses in real estate lending preferred.
Creditable Experience in Lieu of Education: Three years of real estate lending experience. Advanced industry courses in real estate lending and an understanding of industry standards, programs and regulations.
Experience/Skills: Two years in real estate lending at the Underwriting, Loan Origination or Senior Loan Processing level. Familiarity with general requirements of Alaska Housing Finance Corporation, VA, FHA, RD and conventional mortgage financing. Must have excellent organizational skills and the ability to communicate clearly and professionally in both verbal and written formats.
Tenure: Assignment to Education and Documentation Officer I (Category 11), Education and Documentation Officer II (Category 10), or Education and Documentation Officer III (Category 09) will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.
Compensation:
Salary Pay Range:
- Education and Documentation Officer I (Category 11): $57,484 - $90,230 annually
- Education and Documentation Officer II (Category 10): $63,233 - $99,908 annually
- Education and Documentation Officer III (Category 09): $69,557 - $112,677 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above. In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits:
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Equal Opportunity Employer
Education and Documentation Officer I in Chester-le-Street employer: Global Credit Union
Contact Detail:
Global Credit Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education and Documentation Officer I in Chester-le-Street
✨Tip Number 1
Network like a pro! Reach out to folks in the real estate lending world, especially those who work with mortgage systems. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, bring along examples of your training materials or documentation you've created. It’s a great way to demonstrate your expertise.
✨Tip Number 3
Don’t just apply—follow up! After submitting your application through our website, drop a quick email to express your enthusiasm for the role. It shows you're keen and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by brushing up on industry standards and regulations related to real estate lending. Being able to discuss these confidently will set you apart from other candidates and show you’re serious about the role.
We think you need these skills to ace Education and Documentation Officer I in Chester-le-Street
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Education and Documentation Officer I role. Highlight your experience in real estate lending and any relevant training or documentation skills that match the job description.
Showcase Your Skills: We want to see your organisational and communication skills shine through! Use specific examples from your past experiences to demonstrate how you've successfully developed training materials or updated procedures.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Avoid jargon unless it's industry-specific and relevant. We appreciate clarity, especially since this role involves creating documentation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Global Credit Union
✨Know Your Stuff
Make sure you’re well-versed in real estate lending and the specific requirements of the role. Brush up on your knowledge of Alaska Housing Finance Corporation, VA, FHA, RD, and conventional mortgage financing. This will not only help you answer questions confidently but also show that you’re genuinely interested in the position.
✨Prepare Your Documentation
Since the role involves developing and updating documentation, bring examples of your previous work or any training materials you've created. This will demonstrate your ability to communicate clearly and professionally, which is crucial for this position.
✨Practice Your Training Skills
You’ll likely be asked about your experience in training others. Prepare a brief example of a training session you’ve conducted or a class you’ve designed. Highlight how you engaged participants and ensured they understood the material—this will showcase your organisational skills and ability to convey complex information.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for training, or how they measure the success of their training programmes. This shows that you’re thinking ahead and are eager to contribute to the team’s success.
