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- Tasks: Administer loan-related tasks and support members with title processing.
- Company: Join a supportive team in consumer lending with a focus on accuracy.
- Benefits: Enjoy competitive pay, health insurance, 401(k) match, and tuition reimbursement.
- Why this job: Make a difference by helping members with their loan titles and enjoy career growth.
- Qualifications: High school diploma, clerical experience, and effective communication skills required.
- Other info: Dynamic work environment with opportunities for advancement and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Reports to: Consumer Lending Title Supervisor
Functions Supervised: None
Primary Functions: Focus on the accurate and efficient administration of loan-related tasks while providing support and information to members, including processing paid collateral notes and releasing titles.
Duties And Responsibilities:
- Verify the paid status of loans by reviewing daily paid loan activity.
- Release titles to the appropriate individuals or entities upon loan payoff.
- Maintain accuracy in the title tracking system through precise data entry.
- Process authorizations for loan payoffs, including verifying payments received and collateral ownership.
- Respond to routine inquiries and requests for lien satisfactions in a timely and professional manner.
- Manage a moderate volume of inbound and outbound telephone interactions while manually processing and administering physical documents and records.
- Perform other assigned duties as required.
Qualifications:
- Education: High school graduate or equivalent.
- Creditable Experience in Lieu of Education: Not Applicable
- Experience/Skills: Use of 10-key calculator and the ability to type 45 wpm. Ability to communicate effectively. Six months of clerical experience.
Tenure: Assignment to Consumer Lending Title Support Specialist I (Category 16) or Consumer Lending Title Support Specialist II (Category 15) requires meeting proven acceptable performance standards as established by management. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation:
- Salary Pay Range:
- Consumer Lending Title Support Specialist I (Category 16): $40,241 - $57,142 annually
- Consumer Lending Title Support Specialist II (Category 15): $42,254 - $60,844 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above. In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits:
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Equal Opportunity Employer
Consumer Lending Title Support Specialist I, II in Adwick le Street employer: Global Credit Union
Contact Detail:
Global Credit Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Lending Title Support Specialist I, II in Adwick le Street
✨Tip Number 1
Network like a pro! Reach out to folks in the consumer lending space, especially those who work with titles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your phone skills! Since you'll be managing inbound and outbound calls, get comfortable talking about your experience and how you can help with loan-related tasks. Role-play with a friend if you need to!
✨Tip Number 3
Show off your attention to detail! When you get the chance to interview, highlight your ability to maintain accuracy in data entry and title tracking. Use examples from past experiences to back it up.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Consumer Lending Title Support Specialist I, II in Adwick le Street
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Consumer Lending Title Support Specialist role. Highlight your relevant experience and skills, especially those related to loan processing and data entry. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves responding to inquiries and managing phone interactions, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application to show us you can handle member interactions professionally.
Be Detail-Oriented: Accuracy is key in this position, so make sure your application reflects your attention to detail. Double-check for any typos or errors before submitting. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Global Credit Union
✨Know Your Numbers
Since this role involves a lot of data entry and verification, brush up on your numerical skills. Be prepared to discuss your experience with 10-key calculators and how you ensure accuracy in your work.
✨Master the Basics of Loan Processes
Familiarise yourself with loan-related tasks, especially around title releases and lien satisfactions. Understanding these processes will help you answer questions confidently and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
This position requires effective communication, both written and verbal. Think of examples where you've successfully handled inquiries or resolved issues, and be ready to share them during the interview.
✨Show Your Organisational Skills
With a moderate volume of inbound and outbound calls, it's crucial to demonstrate your ability to manage multiple tasks efficiently. Prepare to discuss how you prioritise your workload and maintain accuracy under pressure.
