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- Tasks: Support transport operations by managing orders and customer inquiries.
- Company: Join a dynamic team in the transport and logistics sector.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Be the key contact for customers and ensure smooth deliveries every day.
- Qualifications: Experience in customer service or transport admin is a plus.
- Other info: Great opportunity for career growth in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a reliable and organised Customer Services and Transport Administrator to support the day-to-day operations of our transport department. The role involves order input, handling customer inquiries, and ensuring that deliveries run smoothly, efficiently, and on time.
Responsibilities
- Act as the main point of contact for customers regarding deliveries, collections, and general transport inquiries.
- Order input receiving orders from various customer platforms and emails.
- Liaise with drivers and external partners to ensure timely and accurate deliveries and collections.
- Prepare and process transport documentation.
- Update transport management systems and maintain accurate records.
- Handle customer issues, delays, or complaints professionally and efficiently.
- Assist with general administrative tasks within the transport department.
Skills and Qualifications
- Previous experience in road haulage, transport administration, or customer service (preferred).
- Strong communication and customer service skills.
- Good organisational and time-management abilities.
- Ability to work under pressure in a fast-paced environment.
- Competent IT skills, including Microsoft Office and transport systems.
- Attention to detail and accuracy in paperwork and data entry.
- Professional and polite manner.
- Flexible and adaptable to changing priorities.
- Team-oriented with the ability to work independently.
- Reliable and punctual.
Further Information
- Working Hours: Monday to Friday 7.00am-4.00pm or 8.00am-5.00pm
- Location: Armagh
- Salary: £30,000.00 per annum
- No. vacancies: 2
- Contract Type: Permanent
- Weekly hours: 40
- Published date: 03/02/2026
- Closing date: 07/02/2026
Customer Service/Transport Admin in Armagh employer: Global Cargo Solutions
Contact Detail:
Global Cargo Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Transport Admin in Armagh
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about customer service, make sure you can clearly articulate your thoughts and experiences. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service/Transport Admin in Armagh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and transport administration. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your organisational skills and ability to handle customer inquiries effectively.
Show Off Your IT Skills: Since we rely on various transport systems and Microsoft Office, make sure to mention any relevant software experience. If you've worked with transport management systems before, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Global Cargo Solutions
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the transport administration role. Familiarise yourself with common customer service scenarios and how to handle them. This will show that you're not just interested in the job, but that you’re prepared for it.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and drivers, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer inquiries or complaints in the past. This will demonstrate your strong communication skills.
✨Be Organised and Punctual
Arrive on time and bring all necessary documents, like your CV and any references. Being organised reflects your ability to manage tasks effectively, which is crucial for this role. Plus, it sets a positive tone for the interview!
✨Ask Smart Questions
Prepare a few thoughtful questions about the company’s transport operations or team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. It’s a win-win!
