At a Glance
- Tasks: Manage productivity tools and networks, driving improvements and strategic initiatives.
- Company: Join Amex GBT, a leader in travel innovation with a collaborative culture.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for personal growth.
- Other info: Inclusive environment with opportunities for career advancement and personal development.
- Why this job: Make a real impact in the tech landscape while shaping the future of productivity tools.
- Qualifications: Experience in enterprise architecture, service delivery, and AI platforms required.
The predicted salary is between 63000 - 77000 £ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.
We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our colleagues need tools and connectivity that work together, wherever they work.
In this role, you will manage the roadmap across Productivity Tools and Networks, covering Microsoft 365, collaboration, business apps, AI and the Global Network Roadmap.
Working closely with our Portfolio leads and our Architects, you’ll tie every initiative to a business case, keep day-to-day service improving and help us decide where to invest, simplify and retire.
What You'll Do
- Roadmap
- Manage one roadmap that covers everyday improvements and strategic initiatives, each linked to a business outcome
- Partner with business stakeholders to turn their needs into prioritized roadmap items
- Run one intake and scoring approach for strategic, BAU and AI requests, agreed with our Portfolio leads
- Work closely with Portfolio leads and the Network Architect to keep priorities, designs and benefits aligned across both portfolios
- Brief senior leaders on progress, results and risks
- Architecture
- Act as design authority for Productivity Tools, leading architecture standards, design reviews and Po Cs, while our Network Architect holds design authority for Networks
- Work with our Productivity Tools and Network Architects to align productivity and network architecture, so connectivity, security and tooling decisions support each other
- Set the criteria new Productivity Tools services must meet before they go live.
- Manage overall architecture in Optimization and M&A initiatives, working with the teams that lead delivery
- Manage business case and track benefits across both portfolios, with our Portfolio leads
- Service delivery
- Work with Portfolio leads to manage BAU initiatives that improve service delivery, from backlog through to measurable results
- Work with Service Delivery leads to track service health measures, such as incident trends, resolution times and colleague satisfaction
- Shape how we adopt AI across Productivity Tools Portfolio, including guardrails, use-case fit and readiness, in close partnership with Stakeholders
What We're Looking For
- Enterprise or solution architecture experience
- Experience leading architects or senior technical colleagues
- A history of delivering multi-year technology roadmaps
- Experience simplifying a tool portfolio
- Experience building business cases and tracking benefits for technology investments
- Experience managing BAU improvement or service delivery initiatives, with measurable outcomes
- Working knowledge of enterprise networking and security, such as SD-WAN, cloud networking and zero trust
- The ability to collaborate with Portfolio leads and Architects, and to influence engineering, support, network and partners without direct authority
- Strong experience with AI platforms and governance
- Strong Experience in Atlassian Tools (Jira and Confluence)
- Experience with work-management platforms, such as Monday. com, Smartsheet
- Experience in ITIL Service Management - Service design and transition
- Good Presentation skills (C-Level+, Internal Spotlight Sessions)
- Vendor management and renewal negotiation, including telecom or carrier contracts
- Experience in Security / Compliance frameworks (ISO 27001, PCI-DSS, GDPR)
- Experience in working with Workers Councils
- A background in business process automation
- Location
- London, United Kingdom
- The #Team GBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do.
These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT.
You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.
For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
Manager, Portfolio Coordination and Architecture in London employer: Global Business Travel Group
Global Business Travel Group is committed to fostering an inclusive and collaborative culture where employees can thrive. With a focus on innovation and strategic initiatives, the company provides ample opportunities for professional growth and development.
Contact Details:
Global Business Travel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Portfolio Coordination and Architecture in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Manager, Portfolio Coordination and Architecture at Global Business Travel Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Global Business Travel Group or be willing to refer you for that Manager, Portfolio Coordination and Architecture position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Global Business Travel Group who’s on the lookout for their next Manager, Portfolio Coordination and Architecture star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Manager, Portfolio Coordination and Architecture role at Global Business Travel Group!
We think you need these skills to ace Manager, Portfolio Coordination and Architecture in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Global Business Travel Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Global Business Travel Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Global Business Travel Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
