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- Tasks: Manage and grow a portfolio of international retail clients while driving performance and securing partnerships.
- Company: Global Blue enhances shopping experiences through innovative technology in FinTech and digital payments.
- Benefits: Enjoy career growth, work-life balance, and a multicultural environment with an Agile Working Model.
- Why this job: Make a measurable impact in a dynamic role that fosters collaboration and innovation.
- Qualifications: 6+ years in B2B environments, strong negotiation skills, and a degree required; advanced degree is a plus.
- Other info: Join a diverse team of over 2,000 employees across 53 countries, committed to sustainability.
The predicted salary is between 43200 - 72000 ÂŁ per year.
What you will do. A glimpse in your role:
As aGlobal Account Manager , you\’ll own and grow a high-value portfolio of international retail clients. You’ll lead client engagement at global, regional, and local levels – aligning strategies, driving performance, and securing long-term partnerships. You’ll collaborate cross-functionally to shape innovative, data-driven solutions for our clients, and have direct influence on our commercial evolution.
Every action has an impact. You will make a difference here if:
Client Strategy & Ownership
Lead the full lifecycle management of assigned Global Accounts, including vision-setting and execution.
Based on a thorough risk assessment, develop in-depth account plans capturing client strategy, stakeholder mapping, and market dynamics.
Define commercial objectives, relationship priorities, and strategic initiatives across each client organization.
Align local Key Account Managers and country teams to ensure consistent implementation across all cooperation markets.
Commercial Leadership
Design and execute negotiation strategies tailored to each client\’s structure and expectations.
Lead tender coordination, securing appropriate resources across functions.
Own pricing strategy approvals within delegated authority limits.
Ensure compliance with group policies, commercial guidelines, and legal requirements.
Stakeholder Engagement
Build relationships with senior executives (COOs, CEOs, Country Managing Directors), including all relevant functions (Retail IT, Legal, Procurement, Finance, Treasury, Operational and Business Retail, Trainings and Marketing).
Deploy “Second Face” strategy with Global Blue Management team to deepen influence and embed the partnership value across all relevant leadership levels in the client organization
Collaborate with internal teams – KAM, Tech, Product, Operations, Customer Value Creation, Business Intelligence, Digital Marketing, Finance and Legal – to shape priorities and drive execution.
Prospect Strategy
Define approach for top prospects – new clients or markets -, developing tailored pursuit plans and managing follow-up.
Work with Country Managing Directors and Heads of Key Accounts to establish local interaction models.
Key competencies to empower your journey. You\’ll drive towards success if:
Strategic and global mindset with strong business acumen and social competence
Excellent negotiation, listening, and interpersonal abilities
Resilience and ability to thrive under pressure
Competence in multitasking and setting clear priorities
Reasonable grasp of / interest for retail tech and payment systems
Minimum 6 years of senior commercial experience in complex B2B environments with long sales cycles
Proven success in international client management and tendering
Bachelor’s degree or equivalent required; advanced degree a plus
Working knowledge of CRM and financial reporting tools
Proficient in MS/Google Office and project management principles
Fluent in English; other languages are an advantage
Your enthusiasm, organization, and collaborative mindset will be key to creating measurable impact in this role.
AtGlobal Blue , we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.
Feels like you? Explore further!
Let’s write the future together:apply now .
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Global Account Manager employer: Global Blue
Contact Detail:
Global Blue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager
✨Tip Number 1
Familiarise yourself with Global Blue's services and recent innovations in the retail tech and payment systems space. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Global Blue on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations for the Global Account Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing international clients and complex B2B environments. Be ready to share specific examples of how you've successfully navigated long sales cycles and built strategic partnerships, as these are key competencies for the role.
✨Tip Number 4
Showcase your negotiation skills by preparing a mock negotiation scenario relevant to Global Blue's business. This will not only help you practice but also demonstrate your proactive approach and readiness to tackle challenges in the role.
We think you need these skills to ace Global Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B environments, particularly in international client management. Use specific examples that demonstrate your strategic mindset and negotiation skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with Global Blue's mission and values, and provide examples of how you've successfully managed high-value accounts in the past.
Highlight Key Competencies: Clearly outline your competencies that match the job description, such as business acumen, resilience under pressure, and proficiency in CRM tools. Use bullet points for clarity and impact.
Showcase Cultural Fit: Demonstrate your understanding of Global Blue's culture by mentioning your collaborative mindset and commitment to sustainability. Share experiences where you contributed to team success or innovative projects.
How to prepare for a job interview at Global Blue
✨Understand the Company Culture
Before your interview, take some time to research Global Blue's culture and values. They emphasise collaboration and innovation, so be prepared to discuss how you can contribute to these aspects in your role as a Global Account Manager.
✨Showcase Your Strategic Mindset
As a Global Account Manager, you'll need a strategic and global mindset. Be ready to share examples from your past experiences where you've successfully developed account plans or driven performance through strategic initiatives.
✨Prepare for Negotiation Scenarios
Negotiation skills are crucial for this role. Think of specific instances where you've negotiated successfully, and be prepared to discuss your approach and the outcomes. This will demonstrate your competence in handling complex client relationships.
✨Highlight Cross-Functional Collaboration
Global Blue values teamwork across various functions. Prepare to discuss how you've collaborated with different teams in previous roles, and how you can leverage those experiences to foster strong partnerships within the company.
