At a Glance
- Tasks: Support students in their learning journey and enhance their academic outcomes.
- Company: Global Banking School offers diverse courses across multiple UK campuses.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a rewarding work environment.
- Other info: This role requires flexibility to work evenings and weekends.
- Why this job: Make a real impact on students' lives in a collaborative and inspiring atmosphere.
- Qualifications: Experience in academic coaching and effective communication skills are essential.
The predicted salary is between 24000 - 30000 € per year.
Student Success Tutor (OBU) - Manchester
Global Banking School
Manchester
GBP 24,000 - 30,000
Department: Student Support
Location: Manchester(On-site)
About Us:GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision:Changing lives through education.
What We Do:You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
WORKING PATTERN:
You will be required to work 40 hours per week. We provideday, evening and weekend classes.Therefore, your shifts can fall across these periods and therewill be an expectationto work, days, evenings and weekends.
About the Role:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction)
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership. For example, knowledge of intercalation/top up opportunities Student organisational and learning support:
- Be proactive in identifying and supporting students who may be at risk. This will include, finding students before or after class, calling students, and following up with students once support/initiatives are put in place
- Support students with workload management and life organisational skills. Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back
- Guide and signpost students towards further support as necessary. Follow up a student case with colleagues and the student to ensure relevant support is in place.
About you:
- Experience of working in FE/HE and in academic coaching
- Experience of working in a widening participation environment or experience as a teaching assistant
- Effective people, organisational and conflict management skills
- Ability to be flexible to work days, evenings and weekends as required.
- Evidence of performance to the highest standards of professionalism within a student focused service approach
- Excellent communication skills (verbal and written)
- Committed team player and able to work under pressure to tight timelines
- Demonstrate a proactive outlook to work
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Employee Testimonial:
\"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference.\" (Steffi Korsah - Non-Academic Staff)
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship!
#J-18808-LjbffrStudent Success Tutor (OBU) - Manchester employer: Global Banking School
Global Banking School is an exceptional employer, dedicated to fostering a supportive and collaborative work environment in Manchester. With a strong focus on employee growth and well-being, we offer generous benefits such as 25 days of annual leave, flexible working options, and a commitment to diversity and inclusion. Join us in making a meaningful impact on students' lives while enjoying a rewarding career in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor (OBU) - Manchester
✨Tip Number 1
Familiarise yourself with GBS's policies and procedures. Understanding their academic regulations and support systems will not only help you in the interview but also demonstrate your commitment to the role and the institution.
✨Tip Number 2
Showcase your experience in supporting students, especially in a widening participation environment. Be ready to share specific examples of how you've helped students overcome challenges, as this aligns perfectly with the responsibilities of the Student Success Tutor.
✨Tip Number 3
Prepare to discuss your organisational and conflict management skills. The role requires flexibility and the ability to manage various student needs, so having concrete examples of how you've successfully navigated similar situations will set you apart.
✨Tip Number 4
Emphasise your communication skills during the interview. Since the role involves guiding and supporting students, being able to articulate your thoughts clearly and effectively will be crucial in demonstrating your suitability for the position.
We think you need these skills to ace Student Success Tutor (OBU) - Manchester
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Student Success Tutor position. Tailor your application to highlight how your skills and experiences align with what GBS is looking for.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in further or higher education, academic coaching, and any roles that demonstrate your organisational and communication skills. Use bullet points for clarity.
Write a Compelling Cover Letter:In your cover letter, express your passion for supporting students and improving their educational outcomes. Provide specific examples of how you've successfully helped students in the past and how you embody the values of GBS.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Global Banking School
✨Understand the Role
Make sure you have a clear understanding of what a Student Success Tutor does. Familiarise yourself with the responsibilities outlined in the job description, such as supporting students with workload management and being proactive in identifying those at risk.
✨Showcase Your Experience
Prepare to discuss your previous experience in further or higher education, particularly in academic coaching or teaching assistance. Be ready to provide specific examples of how you've supported students in the past and the outcomes of your efforts.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might be asked to explain how you would approach a situation with a struggling student, so think about your communication style and how it can foster a supportive environment.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work collaboratively within a team and your flexibility in working various shifts. Share examples of how you've successfully worked under pressure and contributed to a team-focused environment, as this aligns with the values of the organisation.
